Manager, Health Data and Analytics

TheCanadian Mental Health Association(CMHA) Ontario Division is a provincial association supporting CMHA branches across Ontario that provide mental health and addictions services in community-based settings. CMHA Ontario is part of a nation-wide organization which is Canadas oldest health charity.

Job Summary

CMHA Ontario is seeking a Manager Health Data and Analytics to support our organization to strengthen data quality in the community mental health and addiction sector and improve our use and understanding of performance indicators and data. The role would support CMHA Ontario and our branches to more effectively collect and use data and measurement for the purposes of quality improvement performance management and strategic planning and to establish the CMHA network as leaders in measurement in the community MHA sector.

This role would report to the Chief Quality and System Performance Officer at CMHA Ontario.

Core Responsibilities

Organizational and Branch Support

• Support performance measurement and data quality measures to enable capture of relevant and meaningful information for the assessment of quality for the community mental health and addiction sector.
• Develop and refine knowledge and expertise related to health care data at the system and provider levels for the community mental health and addiction sector in Ontario.
• Participate in the review prioritization and development of indicators for the community mental health and addiction sector.
• Oversee and deliver support to CMHA branches to improve data quality and advance data culture.
• Prepare standardized reports for CMHA branches and CMHA Ontario that advance our understanding of services delivered populations served and system performance.
• Respond to CMHA branch requests for support with data and measurement and provide customized supports based on the needs of CMHA branches.
• Identify and advance opportunities for common measurement including the use of common indicators and the adoption of standardized tools.
• Support analyses for research projects as required.
• Support the CMHA Ontario policy and communications teams in their data needs and in interpretation of performance information.

Operations and Administration

• Maintain documentation on work planning status updates decisions actions and risks.
• Engage with the Mental Health and Addictions Centre of Excellence and other relevant Ontario Health and Ministry departments to support advancement of performance accountability and quality measurement and other data initiatives to advance data culture and the use of data in the MHA sector.
• Oversee completion of deliverables and risk management/mitigation activities.
• Prepare materials for reporting to leadership the CMHA Ontario branch network and other stakeholders.
• Manage budget and expense tracking. Ensure the program meets funding and reporting requirements as needed.
• Attend team meetings; identify opportunities for collaboration and partnerships.
• Assist with the creation of communication materials that include statistics and performance information.
• Contribute to the development of funding requests for capital and base funding related to data and reporting infrastructure.

People Management

• Supervise and mentor staff within the department on data analytics and measurement.
• Provide coaching and performance management in relevant areas supporting team members success and continuous development.
• Promote a culture of collaboration and continuous improvement and development within the team.
• Actively participate in the recruitment selection and talent management of employees helping to manage vacancies and new positions.

Skills & Experience

• Graduate degree in public health epidemiology health economics health administration health analytics or a related field.

• Data visualization and developing narrative and key messages based on data insights. Experience with data visualization software such as Power BI is an asset.

• A minimum of five years of experience in healthcare (data analysis performance measurement data management planning) is required.
• Familiarity with provincial directions in health care reform data and digital initiatives and quality improvement in Ontario is required.
• Familiarity with key concepts of mental health and addiction as well as social determinants of health is preferred.
• Demonstrated success in people management including leading building and motivating a strong team.
• Experience working in multi-sectoral partnerships liaising with non-governmental organizations and government agencies and knowledge of the public policy environment in Ontario is an asset.

• Statistical Analysis and Microsoft Office software and applications Word Access PowerPoint and advanced Excel skills.
• Experience with business intelligence and data visualization platforms are strongly preferred.

• G license required.

Behavioural Competencies

• Strong independent work ethic and comfort working with teams and a diverse range of stakeholders
• Superior verbal and written communication skills and strong interpersonal skills
• Teamwork/Collaboration
• Organizational Skills and Time Management
• Strong communication and facilitation skills
• Critical Thinking/Analysis
• Strong-interpersonal skills
• Group facilitation skills is an asset

Salary

Hiring Rate: This role pays between $90000.00 and $94000.00 per annum based on a 35-hour work week. Anticipated range will be determined based on skills qualifications and experience.

The successful candidate will be eligible for a comprehensive benefits package that includes pension through HOOPP life health and dental insurance exclusive paid time-off and opportunities for professional development.

Working Conditions

This is a full-time regular permanent management position working standard office hours (currently 35 hours/week). This position is based in Toronto Ontario and may require regular travel. We are currently operating within a hybrid model with colleagues working from the office at least 3 days/week and from home up to 2 days/week. This position requires some travel possibly requiring overnight stays.

This position is also a desk job with extended periods of sitting reading interacting online via teams and working at the computer. This position involves some moderate lifting shipping and handling. Attendance at various meetings throughout the workday/workweek will be required; meetings may occur on short notice depending on the circumstances.

This position is not within the bargaining unit.

As a condition of employment the successful candidate will be required to maintain and submit proof of full COVID-19 vaccination.

The Canadian Mental Health Association celebrates the value of a diverse workforce that brings professional and lived experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background if you feel you meet the requirements of this role then we want to hear from you.

Workplace and candidate accommodation is available at all stages of the recruitment and selection process upon request. To request accommodation please contact us at .

We do not use artificial intelligence (AI) tools to screen assess or select applicants at any stage of the hiring process. All applications will be reviewed and evaluated by our Human Resources team and hiring managers.

Deadline to apply:

Please submit a cover letter and resume online via BambooHR by end of day June 1 2026. We sincerely thank all applicants for their interest.

Required Experience:

Manager