IVR developer

Acestack

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: IVR developer

Location: Toronto ON Hybrid

Experience- 8 Years

4 years of experience in DTMF IVR application development in CVP (Contact Centre). Cisco Call Studio / Cisco CVP VXML Server CVP Custom Elements (Java) Call Studio GUI Apache Tomcat.

Java development with client backend integrations (HTTP REST APIs oAuth2 XML Web Services MS SQL Server).

Experienced in CPV in Java API Integration Sharing data between IVR and agent Desktop Customer Self-Service Solutions.

Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts DNIS Queuing to Skill group CTI Variables Finesse Agent Desktop)Cyara.

Role: IVR developer Location: Toronto ON Hybrid Experience- 8 Years 4 years of experience in DTMF IVR application development in CVP (Contact Centre). Cisco Call Studio / Cisco CVP VXML Server CVP Custom Elements (Java) Call Studio GUI Apache Tomcat. Java development with client backend ...