IT ERP Sustainment Specialist

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At Enbridge we are committed to delivering the energy people depend on while advancing technology-driven innovation across our enterprise. We are seeking a Specialist IT ERP Sustainmentto provide functional expertise in Oracle Fusion Cloud Procure-to-Pay processes. This role plays a key part in ensuring reliable compliant and efficient invoice-to-pay operations while driving continuous improvement. You will collaborate closely with Accounts Payable Finance and IT teams to support daily operations and enhance system performance.

If you are passionate about technology analytics and driving business value wed love to hear from you. Apply today!

What You Will Do:

• Provide daily functional support for Oracle AP and Procurement processes (invoicing approvals payments purchase orders and receiving) while strengthening system monitoring and alerting capabilities.

• Manage and resolve incidents and service requests in alignment with SLAs and ITIL v4 processes (Incident Problem and Change Management).

• Perform root cause analysis on recurring issues and implement proactive solutions using trend insights and data-driven problem management practices.

• Identify and deliver automation and AI-driven enhancements (e.g. RPA predictive analytics) to streamline processes and reduce manual effort.

• Monitor key process and system metrics to identify opportunities for increased efficiency improved controls and enhanced performance.

• Maintain AP & PO module configuration (payment terms matching rules tax settings approval workflows) aligned with business requirements and financial control standards.

• Work with AP and Finance teams to gather requirements translate them into functional solutions and implement changes that improve efficiency compliance and user experience.

• Coordinate testing and UAT for enhancements and quarterly cloud updates ensuring changes meet business needs and do not disrupt integrated processes.

• Maintain up-to-date documentation and assist in training users promoting ITSM/ITIL-aligned proactive system management practices.

Who You Are:

• Bachelors degree in Finance Accounting or Information Systems (or equivalent) with 6 years of experience in financial operations and systems support.

• Hands-on experience with Oracle Fusion Cloud Financials (AP and Procure-to-Pay) including 2/3-way matching payment workflows monitoring & alerting design (observability) ITIL v4 and AIOps/automation.

• Strong knowledge of ITIL/service management practices including incident and problem management along with monitoring and alerting concepts.

• Demonstrated experience leveraging automation analytics or AI-enabled tools to improve processes and decision-making.

• Excellent communication and interpersonal skills with the ability to collaborate effectively across technical and business teams.

• Strong expertise in budgeting and forecasting processes data integration and system monitoring/alerting practices.

• Strong analytical and problem-solving capabilities with a focus on continuous improvement and operational excellence.

• A self-motivated professional who can manage competing priorities while delivering high-quality results in a fast-paced environment.

Working Conditions:

• Typical office environment some business travel may be required as needed.

Salary Ranges from $115000 $145000 CAD for Ontario locations based upon candidates experience skills and internal equity.

Benefits:

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health dental insurance and disability.

• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents providing flexibility and support during this important life event.

• Valuable retirement savings plans including a savings plan with company stock as an investment option.

• Paid time off/vacation/sick plus paid personal days off (depending on location) and paid holidays.

• An Employee and Family Assistance Program.

• A Wellness Program which focuses on supporting healthier employees by providing tools resources and opportunities to improve physical mental social and financial well-being.

• Enbridges FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays opt for a compressed work week schedule or have flexible start and end times. Role requirements determine your eligibility for each option.

At Enbridge we are dedicated to our core value of are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals without regard to age race color national or ethnic origin religion sex sexual orientation gender identity or expression marital status family status veteran status Indigenous status disability or any other reason protected by federal state or local with disabilities can request accessible formats communication supports or other accessibility assistance by contacting .

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening including a criminal records check.

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