Field Service Representative
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Job Summary
Location:
Kelowna British Columbia CanadaJob ID:
R0127691Date Posted:
Company Name:
HITACHI ENERGY CANADA INC.Profession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
The Opportunity
In this role you will work hands-on with industrial and electromechanical systems supporting installation maintenance troubleshooting and repair activities at customer sites. You will play a key part in ensuring equipment operates safely reliably and efficiently in real-world environments. Your work will involve configuring and testing systems diagnosing technical issues and performing preventive maintenance to extend system life and performance.
You will also engage directly with customersproviding guidance on system operation resolving issues and contributing to positive service experiences. By collaborating with cross-functional teams and applying structured troubleshooting practices you will help maintain system reliability and support the continuous operation of critical infrastructure. This role offers variety autonomy and opportunities to develop practical technical expertise across electrical mechanical and networked systems while working in the field.
How Youll Make an Impact
Perform on-site installation configuration and testing of hardware and software systems
Diagnose and resolve equipment issues using structured troubleshooting techniques
Execute preventive maintenance activities to improve reliability and system lifespan
Provide technical support and user guidance on system operation and upkeep
Document service activities including issues actions taken and parts used
Manage service tools and parts inventory to support efficient field operations
Follow safety practices and comply with site-specific and organizational requirements
Work with internal teams to resolve complex technical challenges
Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
Your Background
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.
- Engineering or associates degree or equivalent technical/trade certification
- 2 years of experience in field service technical support or a related role preferably with industrial or electromechanical systems
- Proven ability to diagnose and repair hardware and software issues
- Sound understanding of electrical mechanical and/or network systems
- Excellent communication skills and customer service approach
- Valid drivers license and ability to travel frequently
More About Us
In this role you will build practical technical expertise while working closely with experienced professionals in field service and industrial systems.
- Opportunities to work on innovative technologies that shape the future of energy
- A collaborative environment with experienced professionals across the power industry
- Access to learning platforms and career development programs
- Attractive health and retirement benefits
- Paid leave and flexible work arrangements
In compliance with BCs Pay Transparency requirements the expected compensation for this role is:
Salary Range: $75000 $105000
Only selected candidates will be contacted.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
Unclear Seniority
About Company
Discover how Hitachi Rail is connecting the future of mobility through integrated rail solutions, across rolling stock, signalling, digital technology and more.
