Engineering Application Support Specialist

Ottawa ON. Halifax N.S. (CAN.) Hybrid

Thales requires an Engineering Application Support Specialist to provide technical support related to Engineering applications and the environment they are hosted in from an infrastructure installation/configuration customization and administrative user support role. Responsible for maintenance of the environment (i.e. hardware upgrades server patches application updates/upgrades) responding to configuration and customization needs of the engineering users and providing administrative functions and end user support to the engineering community.

Regulatory Compliance Requirement

This position requires direct or indirect access to hardware software or technical information controlled under the Canadian Export Control List and/or the US the Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access.

• Maintain inventory/stock of current environment including hardware applications/patches users and licenses.
• Work with IS/IT in determining infrastructure and security requirements for engineering environment and associated applications/tools.
• Perform installation and configuration for new applications and as required when upgrading applications.
• Work with engineers on determining requirements for tools and perform customizations as required.
• Set up security certificates for applications as required.
• Administer roles user/group management security/access for applications.
• Provide end-user support for application level requests.
• Participate in corporate/group level engineering forums/working groups to understand future roadmaps into Engineering applications and to communicate/advocate for TCDS needs.

• 1 years experience in dealing with IS/IT or Engineering level applications from either an end user or administrators point of view (preferred).
• Bachelors degree or college diploma in Computer Science Computer Tech or Engineering related discipline.
• Proven problem solving and analytic skills with a desire to learn.
• Proven organizational skills and ability to balance multiple priorities.
• Capable of developing strong relationships across the business through excellent customer service.
• Excellent communication skills in the English language written and verbal.

• Experience with the following applications is preferred but not required: Jira Confluence Gitlab CI Windchill (or alternative PLM tool) SharePoint Nexus/Artifactory SonarQube Polario.
• Understanding of IS/IT infrastructure (networking security hardware etc.).
• Proficiency in Linux Administration.
• Basic scripting (Powershell Python etc.).
• Active Directory knowledge or experiencee is an asset.
• Comprehension of containerization (i.e. Docker).

Schedule: Regular Work hours

Physical Environment: Minimum 3 days/week in office

Travel: Minimal

What We Offer

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents including the following:

Company paid Extended Health Dental HSA Life AD&D Short-term Disability Cancer Care Program travel insurance Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP DCPP TFSA) with a company contribution and a match to a DCPP with no vesting period.

Company paid holidays vacation days and paid sick leave.

Voluntary Life AD&D Critical Illness Long-Term Disability.

Employee Discounts on home auto and gym membership.

Why Join Us

Say HI and learn more about working at Thales click here.

The reference Total Target Compensation(TTC) market range for this position inclusive of annual base salary and the variable compensation target is between Total Target Cash 65000.00 - 90000 CDN Annual.

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

AI

We use artificial intelligenceenabled tools as part of our recruitment process to support activities such as candidate discovery résumé matching and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description. All hiring decisions including candidate evaluation selection and disposition are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

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Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents including the following:

Company paid Extended Health Dental HSA Life AD&D Short-term Disability Cancer Care Program travel insurance Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP DCPP TFSA) with a company contribution and a match to a DCPP with no vesting period.

Company paid holidays vacation days and paid sick leave.

Voluntary Life AD&D Critical Illness Long-Term Disability.

Employee Discounts on home auto and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.