Director Consulting Services-Public Sector

Position Description:

We are a global company of owners who shape the direction of our company and our own careers. CGI is among the largest independent IT and business consulting services firms in the world and after 50 years were still growing! The best version of us starts with you! Join CGI as a Director of Consulting Services (DCS) in Toronto ON.

We are seeking a growth oriented business leader who thrives in enterprise sales account expansion and building high performing consulting teams. This role is not just about managing delivery. It is about creating winning and scaling business.

As the Director of Consulting Services you will be the acting business owner of your account portfolio owning end to end growth: from identifying opportunities shaping and closing deals to building a delivery organization that scales profitably. Your success will be measured by your ability to win new business expand existing relationships and grow a sustainable consulting practice within the Ontario Public Sector (Ministries).

Your future duties and responsibilities:

1. Business Development & Sales Leadership
Own and drive net new revenue growth and account expansion
Identify originate and close strategic deals in the Public Sector
Lead end to end sales cycles:
oOpportunity identification
oSolution shaping
oProposal development
oExecutive presentations and deal closure
Build and execute account growth strategies aligned to client priorities
Leverage internal and external partnerships and alliances to create differentiated offerings
Meet and manage Financials to run your account portfolio

Growth & Client Leadership
Serve as a trusted advisor to senior client executives
Proactively identify white space opportunities and expansion plays
Position CGI as a strategic transformation partner not just a delivery vendor
Lead Business Reviews (BRs) with a focus on growth pipeline and value realization
Continuously align solutions with client strategic objectives and industry trends

3. Build & Scale Your Own Practice
Build lead and grow a high performing consulting team aligned to your revenue base
Hire mentor and develop talent to support business expansion
Create a scalable operating model that grows with your account portfolio
Foster a performance driven entrepreneurial culture
Align team structure with pipeline bookings and delivery needs

4. Post Sales Execution & Value Delivery
Ensure successful transition from sales to delivery
Maintain ownership of client outcomes satisfaction and long term value realization
Oversee delivery leaders to ensure:
oOn time / on budget execution
oStrong margins
oHigh client satisfaction
Identify and resolve risks to revenue or client relationships early

5. Financial & Business Ownership
Own full P&L accountability for your portfolio
Manage revenue margin and cost structures
Ensure contracts support long term profitability and growth
Drive continuous improvement in account performance and profitability

Client Focused:
Establish credibility and trust across key decision makers and influencers at client organizations.
Be recognized as the client and industry expert through a clear understanding of industry best practices and how CGI solutions support and accelerate the achievement of clients business goals.
Assess and respond to gaps between current projects customer needs and industry trends/competitive offerings.
Propose and implement program modifications or enhancements based on performance analysis and client input.
Prepare and deliver Quarterly Business Reviews. Conduct internal and client governance meetings with key stakeholders
Act as the Executive Level escalation point of contact to ensure appropriate handling and communication of client issues.
Identify and monitor at risk projects and programs that could jeopardize current or future opportunities.
Service delivery & performance management (SLAs projects)

Internally Focused:
Identify new revenue opportunities and partner with Business Development and Delivery Leaders to develop strategy to drive the opportunities.
Develop and drive client business plans that include all aspects of account management including revenue revenue growth client satisfaction key players challenges risks and opportunities.
Actively participate with Industry Account Teams in internal discussions regarding new revenue opportunities and contract renewal process to ensure expectations are clearly understood and defined appropriately in terms of CGIs ability to meet client expectations.
Lead the Account Team to institute positive changes resulting in improved sales opportunities and account penetration.
Identify and obtain cross department resources to successfully implement new client initiatives program enhancements and service offerings.
Thrives in an entrepreneurial flexible results oriented performance based environment.
Resource management: attract and retain internal talent pool by fostering career development. Education

Required qualifications to be successful in this role:

10 years of enterprise sales account management or consulting leadership
Proven success in:
oWinning large complex deals in Public Sector
oManaging full sales lifecycle
oGrowing accounts year over year
Strong experience in IT services/consulting solutions
Demonstrated ability to build and lead teams tied to revenue growth
Experience managing P&L and large client portfolios
Bachelors degree in Management Information Systems Computer Science or related field of study

Key Leadership Traits
Hunter mindset with strong closing ability
Strategic thinker with execution discipline
Entrepreneurial builder who thrives in growth environments
Client first mindset with executive presence
Ability to scale from individual contributor (seller) business leader

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $135000$185000. This role is an existing vacancy.

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Skills:

• Delivery management
• Negotiation
• Government
• Sales
• Stakeholder management

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.