Director, Architecture & Engineering Transformation

This role leads the orchestration and evolution of the Global Architecture & Engineering portfolio ensuring the organisation is focused on the highestvalue work and operating with clarity discipline and measurable impact.

Position Responsibilities:

1. Portfolio Leadership (Architecture & Engineering)

• Own and continuously optimize the Architecture & Engineering portfolio ensuring alignment to enterprise priorities and measurable business outcomes

• Define and maintain a unified portfolio structure and roadmap spanning architecture domains and engineering enablement initiatives

• Establish transparent prioritization intake and change control mechanisms that balance demand capacity and strategic value

• Drive portfolio-level capacity planning dependency management and sequencing surfacing trade-offs and actionable recommendations to senior leadership

• Monitor portfolio performance and generate insight-driven recommendations to improve impact delivery effectiveness and investment allocation

2. Risk Controls & Performance Measurement

• Own the risk control and measurement framework for Architecture & Engineering

• Define and maintain KRIs KPIs and control structures that provide clear visibility into architectural health delivery risk and compliance posture

3. AI-First Operating Model Transformation

• Own the design and execution of an AI-first operating model across Architecture & Engineering

• Embed AI-native practices such as:

  • Machine-readable architecture artefacts and metadata-driven governance

  • AI-assisted portfolio insights forecasting and risk detection

  • Automation of controls reporting and governance workflows

  • AI-enabled engineering practices (e.g. agentic development test automation)

• Define and implement standardized golden paths that enable consistent scalable adoption across federated teams

• Drive adoption of enterprise platforms (e.g. LeanIX ServiceNow AI platforms) as an integrated system of work

• Establish measurement frameworks to quantify the impact of AI adoption on speed quality cost and resilience

4. Operating Model & Execution Discipline

• Establish and evolve the operating rhythms of Architecture & Engineering (planning reporting governance enablement performance reviews)

• Drive execution discipline across the portfolio proactively identifying and resolving cross-team dependencies and blockers

• Enable self-service transparency through dashboards and insights that empower teams and leaders to act independently

• Ensure that operating mechanisms reinforce speed accountability and quality rather than control-driven behaviours

• Ensure leaders and governance forums are supported with accurate timely and actionable insights enabling high-quality decision-making

• Translate enterprise risk audit and compliance expectations into practical embedded controls within the operating model

• Continuously evolve controls to remain effective in an AI-first increasingly automated environment

Required Qualifications:

• Deep experience leading complex technology portfolios across Architecture and Engineering

• Proven ability to design and implement operating model transformations particularly involving automation AI or platform-led change

• Strong expertise in risk management controls and performance measurement within a technology context

• Advanced capability in data-driven portfolio management including executive reporting and decision support

• Experience embedding AI or automation into delivery governance or operating models

• Strong stakeholder leadership skills within a federated matrixed organization

• Solid grounding in enterprise architecture and modern engineering practices with the ability to translate strategy into executable plans

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.