Digital & Direct Response Specialist

About UsOur vision at Diabetes Canada is a world free from the effects of diabetes. Thats why we work together to improve the lives of those living with diabetes sharing knowledge and resources supporting health-care professionals to improve patient care advocating for change through policy and funding research to advance treatments and discover a with diabetes is a complex and often relentless journey testing the resilience of every individual affected. Diabetes Canada is here to helpproviding tools resources and support to make that journey us in leading with strength and compassion - so no one faces diabetes the Role Were seeking a Digital and Direct Response Specialist who will be supporting the national Donor Response Marketing (DRM) program by executing and supporting multi-channel single-gift donor acquisition and engagement campaigns through direct mail phone email online and paid digital role reports to the Senior Manager Annual Giving and works closely with the Manager Digital Fundraising and a wide range of internal colleagues and external vendors to oversee all tactical aspects of direct response initiatives including campaign delivery and operations asset editing and approvals stakeholder and vendor communications and Donor Response Marketing program support. Location: Diabetes Canadas national office is atUniversity Avenue Toronto Ontario. We offer a flexible work arrangement allowing employees to work remotely with the expectation of working onsite once per week and additional in-office attendance as required by their manager or the :Thehiring salary range for this role is $75000 - $80000 annually depending on skills and experience with meeting the requirements of the Youll DoDevelop and manage campaign critical paths managing key deliverables and coordinating internal and external stakeholders including vendors and partners to ensure the successful and timely delivery of single- and multi-channel campaigns and donor engagement internal campaign kick-off meetings with Diabetes Canadas (DC) cross functional stakeholder group and coordinate internal and external reviews and approvals of campaign data copy and creative. Act as the primary day-to-day contact for external vendors while campaigns are in-market managing daily communications including campaign questions and support providing feedback and reporting and escalating concerns as needed to DRM team campaign campaign implementation support working with DRM team campaign leads to coordinate and activate campaign operational support processes with cross-departmental stakeholders and external campaign data management support including reviews of data segments and splits and campaign results all internal DRM edits and approvals with cross-departmental stakeholders during asset development for all channels including mail email and day-to-day budget management support for the DRM team including coordinating invoice payments with Finance maintaining and updating team budget tracking tools and supporting monthly team expense reviews. Manage all internal DRM team communications regarding ongoing direct response campaigns to cross-departmental and update results reporting and archive dated reports for future reference and the Senior Manager Annual Giving with donor service support including fulfilling premium mailing requests recording donor survey responses and implementing new fulfillment structures with external gift processing vendor as and update team hard and soft copy files and the DRM SharePoint site to ensure robust and accurate historical record of all campaign and program competitor analysis and sector best practice research to support special projects and the development of new initiatives as identified by Senior Manager Annual : This role is not limited to the responsibilities listed above and may include other duties as You BringPost-secondary diploma or university degree or an equivalent combination of education training and experience.3 - 5 years of experience in direct response fundraising; experience working within a large national charity is an working with external fundraising agencies and vendors. Highly organized and detail-oriented with exceptional communication and multi-tasking skills; able to manage multiple priorities while ensuring timely project adaptable and personable; excels at building strong relationships and is comfortable working with stakeholders at a variety of and solution-oriented with a can-do attitude comfortable taking initiative and working independently as a key member of a high-performing computer skills with high level of comfort working in MS Office Teams and SharePoint. Experience with Raisers Edge or other CRM software is an with industry online fundraising platforms (Fundraise Up MailChimp etc.) is an Join UsDiabetes Canadaisa national organization with an entrepreneurial spirit where your contributions are valued recognized and role isa great opportunityto support meaningful work that positivelyimpactsthe lives of Canadians living with a team that values collaboration learning and purpose-driven work while contributing to initiatives that support research advocacy and community programs across the We Offer:Impactful Work Environment:Join a high-performing collaborative team committed to building a healthy and engaged workplace :Our flexible work agreement allows for remote and hybrid schedules supporting work-life balanceon a 35-hour work Benefits:Receive competitive compensation plus a group benefits package including health and dental coverage life insurance disability coverage Employee and Family Assistance Program (EFAP) and company-matched Pension/RRSP. Also access to a $350/year healthcare spending -One Coverage:Most group benefits including health dental life insurance and EFAP start on your first Support:Access to a mental wellness app with guided meditation and self-paced learning on a variety of Time Off:Enjoyadditionalpaid holidays beyond provincial statutory holidays and an end-of-year office Engagement & Recognition:Be part of a culture that celebrates contributions at all levels through our rewards and recognition platform (WorkTango) enabling peer-to-peer team and Culture:Join an organization that celebrates diversity and fosters an inclusive environment where everyone has equal opportunities to thriveOur Core Values:ACE-IT: AgilityCollaborationExcellenceIntegrityTaking InitiativeAbout the Application ProcessIf you are already on Diabetes Canadas job posting site click on the Apply Now button found at the top-left of this screen. You willbe requiredto complete a very brief questionnaire andsubmityour résumé and cover letter. If you are not on DCs job posting site go to the webpage: click on View Job you experience any issues with the application process please contact us at: InformationYou must be legally eligible to work in Canada. Where applicable you must hold a valid work permit or study permit that allows you to fulfill the requirements of this Canada welcomes applications from all qualified individuals including people of all genders Indigenous Peoples persons with disabilities and members of visible minorities. We value a workforce that reflects the diversity of the communities we are committed to providing accommodations during the recruitment process. If yourequireany support or adjustments please let us thank all applicants for their interest; however only those selected for an interview will be note that this posting is to fill an existing vacancy at Diabetes Canada.