Desk Appraiser Private Client Advice
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Job Summary
Work Location:
Markham Ontario CanadaHours:
35Line of Business:
TD InsurancePay Details:
$58800 - $83000 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Responsibilities will include but are not limited to the following:
Conduct desk insurance appraisals of homes of various risk and adhere to agreed-upon timelines targets and loss control measures
Obtain photos of the risk interview clients calculate replacement cost estimates and complete Appraisal reports to establish adequate coverage amounts identify potential additional coverage needs documentation and photographs of materials finishes and unique characteristics to simplify the claims process
Scheduling appraisal appointments with clients based on priority and appraiser availability while effectively managing timeliness
Ensure Appraisers achieve annual productivity targets by adjusting appointments accordingly
Assign Appraisers to specific properties according to geographic location and managing efficient workload
Undertaking file assignment based off appraisers authority limit and current case load
Contribute to the legendary customer experience via a net promotor score collaborating with internal and external partners while valuing speed and accuracy
Manage consumer relationships promoting the TD brand by acting as the face of the company during appraisals. Analyze and resolve disputes related to customer complaints replacement cost and risk engineering etc. for own reports
Quality control reviews of appraisal reports from internal staff as well as vendor companies
Consistently exercise discretion in managing correspondence information and all matters of confidentiality; escalate issues where appropriate
Protect the interests of the organization identify and manage risks and escalate non-standard high risk activities as necessary
Conduct internal and external research projects; support the development / delivery of presentations / communications to management or broader audience
Contribute reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions make recommendations assess the effectiveness of programs/ policies/ practices
May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Professional role with a focus on providing functional specialized business services advisory or process / program support for own area of specialty within defined parameters
Requires sound conceptual knowledge in their own field of specialty
May lead small projects and / or support work streams of a bigger project
Investigates and analyzes potential solutions; ensures processes and functional programs are implemented
Attend monthly site visits with Appraisers to understand job functionality and interaction with clientele
Job Requirements
Undergraduate degree or relevant professional certifications designations or equivalent experience required
Experience in estimating and/or valuation an asset
Architectural construction inspection appraisal high value real estate risk management or similar backgrounds are considered an asset.
CRM/CIP considered an asset
Who We Are:
As part of TD Bank Group one of Canadas largest financial institutions at TD Insurance we care for Canadian families making it easy to get the best advice protection and support in their moments of need always.
TD Insurance offers a wide range of products including General Insurance and Life and Health. Everyday we strive to make every interaction product and experience remarkably human and refreshingly simple for more than four million customers who count on us.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
