Data Analytics and Applications Manager

Data Analytics & Applications Manager

Position Summary

Reporting to the Vice President of Sales and Operations the Data Analytics & Applications Manager leads the organizations analytics reporting and business application initiatives to support operational performance and strategic decision-making.

This role partners cross-functionally to deliver actionable business insights oversee reporting and dashboard strategy support ERP and reporting platform optimization and drive continuous improvement across analytics processes and systems. The incumbent will also lead and mentor the analytics team while ensuring reporting accuracy consistency and operational alignment.

What youll do

• Lead and support the analytics and applications team ensuring timely and accurate delivery of reporting and analytics outputs
• Manage departmental priorities workloads and reporting deliverables across the team
• Provide coaching guidance and oversight to support team development and accountability
• Oversee dashboards KPI development scorecards and operational reporting
• Translate complex data into actionable insights and business recommendations
• Support forecasting performance analysis and operational decision-making
• Identify trends risks and opportunities through data analysis
• Support optimization and enhancement of business applications and reporting platforms
• Partner with IT and operational teams on ERP reporting system improvements and integrations
• Identify opportunities for automation process improvement and workflow efficiencies
• Support system implementations reporting enhancements and related projects
• Ensure reporting accuracy consistency and data integrity across the organization
• Maintain reporting standards documentation and best practices
• Partner with business leaders to support analytics needs and strategic initiatives
• Present reporting insights and recommendations to leadership teams
• Other duties as required

What youll bring

• Bachelors degree in Business Analytics Economics Data Analytics Computer Science Information Systems or related field required
• Masters degree considered an asset
• 5 years of experience in analytics business intelligence reporting or related roles
• Previous leadership or team mentorship experience strongly preferred
• Strong experience with Power BI SQL and data visualization tools
• Experience with ERP systems reporting platforms or business applications
• Strong analytical communication and stakeholder management skills
• Experience supporting process improvement reporting automation and cross-functional initiatives
• Ability to manage multiple priorities in a fast-paced environment

What youll get

• Competitive base salary of $90000 to $120000 annually (based on experience qualifications and internal equity) complemented by a bonus program.
• Comprehensive benefits starting Day 1 (including paramedical wellness)
• Employer-matched RRSP contributions
• Generous paid time off (vacation sick days personal days birthday!)
• MondayFriday schedule (9:00am 5:00pm)
• A supportive collaborative team culture where your impact is valued
• The opportunity to make a meaningful difference in peoples lives

More About Us:

Connect Hearing Canada is part of the Sonova family of brands and one of the strongest networks of hearing care clinics across the country. Were passionate about transforming lives through better hearing and supporting our clinic teams who make that possible. We offer competitive compensation a supportive work culture and opportunities for professional growth - all while working for a purpose-driven organization that values teamwork and innovation.

With over 180 clinics across Canada we are proud to support communities from coast to coast while providing clinicians with the tools support and structure they need to thrive.

Together we are leading the way to better hearing where every sound matters and every story is heard. Whether youre early in your career or ready for your next chapter wed love to connect.

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