Manager, Equity, Complaints and Investigations

Competition Number: REQ 7322

TITLE:Manager Equity Complaints and Investigations

DIVISION:Office of Anti-Racism Equity & Human Rights

SALARY: $104000 to $122385

HOURS PER WEEK: 37.5

LOCATION:160 Kendal Avenue

WORK MODALITY:Hybrid

STATUS:FullTime Admin

VACANCY:Replacement

EFFECTIVE DATE:Immediately

CLOSING DATE: Open until filled.

Land Acknowledgement

George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn work and live in the community with each other.

Equity Statement

George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous Black racialized people visible minorities 2SLGBTQIA persons all genders and persons with disabilities.

GBP Vision

To be a polytechnic renowned for its inclusion excellence relevance impact and leadership.

Position Description:

Under the direction of theDirector Human Rights Sexual Violence Response Policy and Compliance theManager Equity Complaints and Investigations supports the administration ofcomplaint resolution processes under the Polytechnics Human RightsDiscrimination and Harassment Policy Sexual Harassment and Sexual ViolencePolicy Freedom of Expression Policy Workplace Violence and Harassment Preventionframework and related Polytechnic policies.

Key Responsibilities:

• Investigation Case Management and Complaint Coordination
  
  • Manages complex or escalated cases and recommends strategies for the effective timely procedurally fair trauma-informed equity-informed and privacy-compliant management of complaints and investigations.
    
  • Acts as case manager for matters involving human rights sexual harassment and sexual violence workplace harassment workplace violence-related concerns freedom of expression-related concerns and intersecting policy issues ensuring appropriate action is taken at each stage of the complaint resolution process.
    
• Internal Investigations and Assessment
  
  • Reviews complaints and available information to assist in determining jurisdiction scope applicable policy pathway potential prima facie issues risk considerations and whether the matter should proceed through early intervention alternative resolution investigation referral or another appropriate process.
    
  • Develops investigation plans identifies relevant witnesses and documentary evidence conducts interviews records evidence assesses credibility where required applies the balance of probabilities standard and prepares investigation reports containing findings of fact and where mandated policy-breach analysis.
    
• External Investigator Coordination and Quality Management
  
  • Coordinates the engagement and management of external investigators including supporting conflict checks preparing investigation mandates compiling relevant documentation clarifying scope monitoring timelines and ensuring investigators have the information required to conduct procedurally fair and policy-compliant investigations.
    
• Policy Risk Education Reporting and Institutional Support
  
  • Monitors relevant legislative regulatory arbitral human rights and sector developments related to human rights sexual violence workplace harassment workplace violence freedom of expression privacy procedural fairness and post-secondary complaint resolution.
    
• Other duties as assigned.

Educational and Experience Requirements:

• Graduate level university degree from a recognized post-secondary institution in a related field (e.g. social work psychology public health criminology or an equivalent specialized training and experience in this field will be considered etc.) or an equivalent combination of education and experience.
  
• Specialized training in workplace human rights sexual violence trauma-informed or administrative investigations is required.
  
• Minimum nine (9) years of progressive related experience in workplace investigations sexual violence response workplace harassment labour relations student conduct conflict resolution equity and anti-racism compliance or a related post-secondary/public-sector environment.
  
• Experience must include conducting coordinating or managing complex investigations or complaint resolution processes involving sensitive allegations multiple parties confidentiality procedural fairness trauma-informed practice and high institutional risk.
  
• Experience working in a unionized public-sector post-secondary or similarly complex multi-stakeholder environment is strongly preferred.
  
• Experience coordinating external investigators reviewing investigation reports managing investigation timelines or supporting decision-makers is an asset.
  
• Experience coordinating parallel processes including police involvement litigation grievances health and safety processes student conduct processes accommodation processes or external human rights proceedings.
  
• Extensive experience and effective consultation skills in working with diverse populations including women underrepresented groups racialized persons 2SLGBTQIA communities.
  

Skills andAttributes:

• Demonstrated knowledge of the Ontario Human Rights Code Occupational Health and Safety Act Freedom of Information and Protection of Privacy Act Accessibility for Ontarians with Disabilities Act Ministry of Training Colleges and Universities Act obligations related to sexual violence and relevant Polytechnic policies procedures codes of conduct and collective agreement considerations.
  
• Demonstrated ability to conduct or coordinate complex investigations using trauma-informed procedurally fair culturally responsive anti-racist accessible and equity-informed approaches.
  
• Demonstrated ability to analyze complex evidence assess credibility apply the balance of probabilities standard identify relevant facts and prepare clear well-reasoned investigation reports.
  
• Strong conflict management case management documentation writing presentation and project management skills.
  
• Proficiency with Microsoft Office and case management incident management or records management systems.
  
• Excellent communication collaboration teamwork and interpersonal skills.
  
• Demonstrated commitment to uphold the Polytechnics priorities on diversity and equity.
  
• Able to travel between campus locations.

Interview process may consist of a practical skills component.

Notes:

• The Polytechnic requires proof of degrees credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.

About Us:

George Brown Polytechnic prides itself on educating students through real-world learning in the heart of Toronto. Our faculty and employees make this vision a reality and we support them by making George Brown a great place to work.See why we are consistently rankedas one of GTAs top employers.

George Brown Polytechnic offers hybrid work opportunities a competitive pension plan generous holiday and vacation time a tuition assistance program discounted rates for employees taking Continuing Education courses and an equitable work environment where everyone matters.

George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact confidentially.

Required Experience:

Manager