Clerk 1Receptionist (ADM02)

Job Description Clerk 1/Receptionist (ADM02)

Position Overview

We are seeking a professional and customer-focused Clerk 1/Receptionist to support daily front-office operations in a busy client-facing environment. This role serves as one of the first points of contact for clients staff and visitors requiring excellent communication organizational and administrative skills.

The successful candidate will perform a variety of standardized clerical and reception duties with a strong emphasis on accuracy professionalism and customer service under direct supervision.

Requirements

Key Responsibilities

• Greet clients visitors and staff in a professional and courteous manner
  
• Answer and direct incoming phone calls and walk-in inquiries
  
• Operate a multi-line switchboard/telephone system
  
• Provide front-desk reception and administrative support
  
• Prepare type and file correspondence and office documents
  
• Maintain organized filing systems and records
  
• Assist with application processing and related documentation
  
• Order office supplies and maintain inventory for office equipment
  
• Distribute and deliver inter-office mail
  
• Support general clerical and administrative tasks as required
  

Qualifications & Requirements

• Grade XI education plus related clerical/reception experience or an equivalent combination of training and experience
  
• Strong customer service and interpersonal skills
  
• Excellent verbal and written communication abilities
  
• Proficiency in Microsoft Office applications and general office equipment
  
• Ability to multitask and work efficiently in a fast-paced environment
  
• Strong attention to detail and organizational skills
  
• Professional demeanor and ability to maintain confidentiality
  

Work Environment

• Client-facing office environment
  
• Team-oriented and collaborative workplace
  
• Opportunity to support public service operations and community engagement