At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

Business Operations Manager Regulatory Initiative (eBay)

The Role

The Regulatory Initiative delivers eBays response to new and changing global regulations that impact the business and our sellers. The BU team defines the end-to-end customer solution coordinates with Product Legal GCX Marketing Analytics Finance and regional teams and ensures execution across the organisation.

The Business Operations Manager will support the Head of Planning & Operations in managing portfolio operations. They will keep cross-functional partners aligned and ensure senior leaders have clear access to progress and risks.

If youre ready to play a pivotal role in one of eBays most critical strategic initiatives we want to hear from you!

What Youll Do

1. Initiative Delivery & Program Coordination

• Support operations across the Regulatory Initiative maintaining program plans RAID logs and trackers.

• Coordinate BU weekly meetings (agenda status updates action tracking).

• Assist with BU Monthly Meeting preparation and follow-ups.

• Prepare materials for senior-leadership forums (MBR regional updates initiative reviews ad hoc briefings).

• Surface and escalate risks dependencies and issues; ensure timely follow-up from program leads.
  

2. Cross-Functional Partnership & Communication

• Act as a central coordination partner across Product Legal Tax GCX Marketing Finance Analytics and regional markets.

• Maintain alignment across teams and drive follow-ups to remove blockers.

• Draft and distribute routine communications and reports.

3. Strategic Planning Support

• Support the Head of Planning & Operations with annual and half-yearly planning cycles coordinating planning submissions and inputs from BU program leads.

• Consolidate data dependencies and forecasts to support initiative-level prioritisation.
  

4. Financial Analytics & Operational Reporting

• Partnering with Finance Analytics and program leads to compile initiative-level reporting (budgets impact assessments forecasts).

• Assist in preparing MBR/QBR materials and investment proposals.

• Support development of business cases by gathering inputs and structuring draft content.
  

5. Special Projects & Executive Support

• Support ad-hoc workstreams and priority requests from the Head of Planning & Operations.

• Draft exec summaries leadership briefings and board-level content.

• Assist with competitive insights regulatory benchmarking and cross-market research.
  

What You Bring

• 5-10 years of experience in business operations in a regulatory e-commerce FinTech or consulting space

• Experience within large-scale marketplaces or international tech environments is a strong plus!

• Highly organized structured and phenomenal at keeping multiple workstreams moving simultaneously.

• Operationally strong - someone who has led end-to-end operations coordinated multiple partners and handled reporting cycles.

• A rapid learner who can quickly pick up new regulatory topics tools and processes.

• Someone who can comfortably keep a high-level view of the program while also diving into details when needed.

• Experienced working where work is ambiguous cross-functional and fast paced.

• A confident communicator who can tailor updates to different audiences (from working teams to VP level).

• Not hyper-specialized in a single product area - more of a generalist operator with breadth adaptability and strong judgement.

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including RRSP eligibility various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility.

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