Business Analyst

Description

Vitalhub Corp. and its subsidiaries provide technology to health and human service providers including hospitals regional health authorities mental health long-term care home health community and social services. The Companys solutions span the categories of electronic health records (EHR) case management care coordination patient flow operational visibility workforce automation and mobile apps.

VitalHub is based in Toronto ON and is publicly traded on the TSX under the symbol VHI.

Purpose:
As anBusiness Analyst you willbe responsible forensuring the seamless implementation configuration and optimization of oursurgical waitlistmedicalimagingand referral software applications. This role combines your knowledge of radiology department workflows with your experience and understanding of hospital software systems HIS (e.g. Oracle Health / Cerner Meditech etc.) radiology information systems (RIS) and picture archiving and communication systems (PACS & DICOM) to help our clients improve operational efficiency and access to care

You will work closely with healthcare providers internal teams and technology partners to understand each clients unique workflows and ensure that our solutions are fully integrated into their daily operations. Your work will directlyimpactthe quality and accessibility of care for patients in Canada and beyond.

Duties:

Implementation and Configuration

• Collaborate with healthcare teams to understand workflows providing training and support to ensure seamless integration of new systems enhancing both operational efficiency and patient care.
  

• Lead and support the implementation and deployment of medical imaging and other referral management solutions for new clients and existing clients undergoing upgrades ensuring smoothtransitionsand minimizing disruptions.
  

• Apply change management strategies to guide stakeholders through system transitions addressing any resistance andfacilitatingadoption ofnew technologies.
  

• Configure test and customize software applications to meet client-specific needs in diagnostic imaging and clinical areas ensuring alignment with operational goals and workflows.
  

Training and Documentation

• Develop and deliver engaging training programs for healthcare professionals on medical imaging and other referral management solutions focusing on system functionalities workflow optimization and best practices.
  

• Create andmaintaincomprehensive user documentation troubleshooting guides and FAQs toassistend-users with system usage and problem resolution.
  

Medical Imaging Workflow Customization

• Analyze clinical workflows related to imaging processes and design system configurations that streamline operations improve patient care and enhance efficiency.
  

• Work with radiologists technologists and other healthcare professionals to ensure seamless integration of imaging software into daily operations.
  

System Integration and Metadata Configuration

• Configure metadata data mapping and data integrity standards to ensureaccurateand efficient information exchange between systems (e.g. PACS DICOM RIS HIS).
  

• Collaborate with technical teams to ensure smooth integration between our solutions and other healthcare systems (e.g. Oracle-Cerner Meditech etc.).

Ongoing Support and Optimization

• Provide ongoing support forclientspost-implementation troubleshooting system issues andoptimizingperformance.
  

• Conduct regular assessments toidentifyareas for system enhancement or process improvements.
  

Product Expertise and Continuous Learning

• Develop andmaintainin-depthexpertisein our software products ensuring you are a trusted resource for both internal teams and healthcare clients.
  

• Stay up to date with the latest trends and advancements in medical imaging technologies and healthcare IT systems and provide insightsforproduct improvements.
  

Organizational Responsibilities:

• Compliance with all applicable privacy legislation.
  

• Compliance with all employment legislation.
  

• Compliance with allNovariHealth policies & work procedures.
  

• Ownership of a valid passport & drivers license.
  

• Participation in an inclusive and supportive team environment.
  

Education & Experience:

• Completion of a post-secondaryprogrampreferably in medical imaging computer science healthcare information management healthsciencesor equivalent work experience. (preferred)

• 2 years of experience in medical imaging or otherhospital basedclinical settings (e.g. perioperative medicine etc.). (preferred)

• Experience with Oracle-Cerner Meditech or similar electronic medical record systems.
  

• Strong understanding of healthcare / hospital workflows particularly in diagnostic imaging and / or other clinical departments.
  

Working Conditions:

• Employeemay sit for prolonged periods of time.
  

• Prolonged periods of time viewing computermonitorand keyboarding.
  

• Tight deadlines with multiple and rapidly changing priorities.
  

• Interacting with internal and external stakeholders.
  

• Employeemaybe requiredto travel domestically and internationally (overnight) as.
  

Hours of Work:

• Workweeks are five days Monday to Friday 8 hours per day starting ator 0900 as agreed upon between the employee and their manager.
• Minimum hours of work each week is 40 unless otherwise agreed to between the employee and their manager.
• Employee may be required to work additional hours including occasions.

Vacancy Status:This posting represents an active vacancy for which we are currently hiring.

VitalHub is committed to equal opportunities in employment. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups and others who may contribute to the further diversification of ideas. VitalHub is committed to reflecting the diverse communities it serves and to practicing cooperation respect and openness with its employees customers and candidates.

At VitalHub we see hiring as a deeply human process. While we use technology to improve efficiency people not algorithms make our hiring decisions. AI is used in limited administrative ways such as helping schedule interviews and supporting our applicant tracking system with basic keyword matching.

We do not use AI to evaluate candidates conduct interviews or make hiring decisions. Every application is reviewed and every decision is made by real people who are focused on finding the right fit for both the candidate and VitalHub.

Required Experience:

Senior IC