Business Analyst, Intern

EQ Bank

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

Join a Challenger

Being a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate about redefining the future of bankingwhile having funthis could be your next big opportunity.

Our company continues to grow and today we serve more than 800000 customers acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks wholly-owned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$142 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.

Internship Period

Ideally we are looking for interns who can start in late June and continue through to December 29 2026. We understand that students typically return to school after the summer break so we are happy to consider those able to continue into a fall internship from September to December either on a full-time basis (40 hours per week) or with adjusted hours during the academic term.

The purpose of the role

Providing Application Supportand leading support issue analysis production triage and follow-up activities by helping document defects capture business impact and coordinate with delivery teams on resolution.

The Work

Day-to-day Responsibilities

Assist in gathering clarifying and documenting business functional and non-functional requirements for retail lending technology initiatives

Support product discovery process analysis and solution definition by translating business needs into clear user stories acceptance criteria and delivery-ready artifacts

Help manage and maintain product backlogs priorities and dependencies across cross-functional teams

Contribute to process improvement reporting and stakeholder communication to support delivery outcomes and user experience

Product & Solution Design

Support the definition of business processes target workflows data requirements and solution options in partnership with business and technology teams

Create and maintain artifacts such as process maps requirements documents backlog items feature briefs and presentation materials

Delivery Support

Participate in agile ceremonies including backlog refinement sprint planning daily stand-ups demos and retrospectives

Work closely with engineering QA and business stakeholders to clarify scope resolve requirement questions and support sprint delivery

Assist with test scenario definition user acceptance testing defect triage and validation of delivered capabilities against business needs

Support status tracking risk and dependency management and preparation of delivery updates for stakeholders and leadership

Your Experience

Currently pursuing aBachelors degree in Business Computer Science Engineering Information Systems or a related field

Strong analytical problem-solving and communication skills with the ability to work across both business and technology stakeholders

Familiarity with agile delivery practices and tools such as Jira and Confluence

Ability to create clear documentation including business requirements process flows user stories acceptance criteria and presentation materials

Understanding of software delivery concepts such as APIs system integrations data flows and testing practices

Experience with process mapping data analysis or reporting tools such as Excel Power BI Visio or similar tools is an asset

Ability to organize and prioritize work manage multiple tasks and follow through in a fast-paced environment

Interest in digital product delivery customer experience and continuous improvement

Self-starter who can take a concept and help drive it from discovery through delivery support

What we offer For full-time permanent roles

Competitive discretionary bonus

Market leading RRSP match program

Medical dental vision life and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up while you care for your little one

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues

Professional development and comprehensive Career Development program

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Banks additional office space located at 2200-25 Ontario Street Toronto ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We cant wait to get to know you!

Required Experience:

Intern

Join a ChallengerBeing a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate abo...