Contact Center Services Jobs in Canada

Work Location:Markham Ontario CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:$45700 - $61000 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague e...

The Contact Centre Representative provides excellent customer service that is accurate timely and efficient to our Members in all interactions. CCRs also uncover opportunities where we can better help Members and potential Members with our various banking solutions/services and refers them to approp...

Its fun to work in a company where people truly BELIEVE in what theyre doing!Job Description:Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales chan...

Bilingual QE - Contact Center & IVR (Banking)Location: Toronto ONHybrid (4 Days WFO)Role Descriptions: 6-8 years of experience in Quality Engineering within Banking Financial Servicessupporting Contact Center platforms Strong expertise in testing Contact Center and IVR solutionsincluding call flows...

Responsibilities:Design build and support cloud environments to create digital productsMonitor and assess the performance of applications in a cloud environment to ensure solutions are availableCreate test and implement safeguards to maintain data integrity and protect against unauthorized access Ge...

RQ11169 - Sr. DevOPS/Cloud Engineer 11-month contract (220 business days) - possible extension ONSITE 5 days - 222 Jarvis St Must Haves: 10 years of experience in software development and delivery track record in a range of technical rolesIdeally 5 yrs of experience in AWS cloud using AWS Services a...

Position Description:. Clearance: Reliability clearance or eligible for clearance We are seeking a Consultant to join our team and support the delivery of complex business transformation process improvement and organizational change initiatives across a diverse portfolio of this role you will colla...

Position Description:.Clearance: Reliability clearance or eligible for clearance.Prosci certification is required We are seeking an Organizational Change Management Consultant to support a government contact centre transformation and service modernization initiative. The successful candidate will he...

THIS IS NOT A DATA ENGINEERING RELATED POSITIONCAI seeks Mechanical Commissioning Engineers with experience in Data Center Commissioningto support development and execution of all mechanical aspects of commissioning projects.Position Description:This position supports development and execution of al...

THIS IS NOT A DATA ENGINEERING RELATED POSITIONCAI seeks DC Services Electrical Commissioning Engineers with experience in Data Center Commissioningto support development and execution of all electrical aspects of commissioning projects.Position Description:This position supports development and exe...

We are seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining and driving the operational strategy that converts our contact center investment into measurable business outcomes.This is a strategic business-facing role rather than a technica...

We are seeking a Contact Center Operations & Optimization Consultant to lead the next phase of transformation by defining and driving the operational strategy that converts our contact center investment into measurable business outcomes.This is a strategic business-facing role rather than a technica...

We are supporting a major Canadian bank contact center modernization program focused on cloud-based CCaaS platforms AI-enabled customer experience agent experience optimization and future-state operating model design. This is an initial 6-week discovery-phase engagement with potential to extend into...

We are supporting a major Canadian bank contact center modernization program focused on CCaaS platforms AI-enabled workflows customer / agent journey modernization and enterprise system integration.Employment Type: 6-week PoC contract with high extension possibility upon implementationLocation: Remo...

CoreFactor is searching for a Sr. Quality Engineer on a contract basis for a Financial Services client in the GTA. The Senior Quality Engineer reports to the Manager/ Quality Engineering and is responsible for delivering QE tasks ensuring all aspects of testing (automation manual services accessibil...

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care...

Job ID:10007Employment Type: Existing RoleWorking Business Language: English. This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business language utilized is English.Salary: At Wawanesa salary is only one compone...

Work Location:Laval Quebec CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:$45700 - $61000 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague expe...

Work Location:Markham Ontario CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:$45700 - $61000 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague e...

Position Description:This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 2 days per week - subject to change at any time. Your future duties and responsibilities: Requirements Gathering & AnalysisCollaborate with business stakeholders to elicit anal...