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Contact Center Automation Engineer – IVR, Test Automation, Java
Job Location:
Monthly Salary:
Experience Required:
Posted:
8 August 2026 (29 days ago)
Posted:
Application Deadline:
5 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Contact Center Automation Engineer IVR UI/API Automation Java Agile
Skills Required:
Expertise in Contact Center platforms
IVR/Routing Automation using Cyara Hammer etc.
Automation testing across UI and APIs (Selenium Postman Karate etc. any of them)
Agent Desktop Automation
Core Java
Provide technical leadership for maintenance releases enhancements and ongoing support activities
Familiarity with tools like Bitbucket/Git JIRA Confluence IDEs (IntelliJ/Eclipse) etc.
Experience working in a structured scaled Agile environment
Required Skills:
Sailpoint
