Contact Center Services Jobs in Toronto

To maintain a strong connection with our members and local communities and better understand their unique needs we are currently considering applications from candidates residing in Oregon and Washington for all open positions. We appreciate your understanding as we focus our hiring efforts in these...

Work Location:Toronto Ontario CanadaHours:37.5Line of Business:TD GeneralPay Details:96 900 $/$96900 - 136 800 $/$136800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague...

Technical Lead IVR & Contact Center ApplicationsLocation: Toronto ONWork Mode: 4 days hybridSkill Required: Lead the design development implementation and support of IVR and Contact Center applications. Strong experience in IVR and Contact Center platforms (e.g. Genesys Cisco UCCE/UCCX Amazon Connec...

Bilingual QE Engineer Contact Center Tools Key Skills: Amazon Connect French Speaking & Test AutomationSkill Required: Expertise in QE with Contact Center platforms. IVR/Routing Automation using Cyara Hammer etc. Automation testing across UI & APIs (Selenium Postman Karate etc- any of them). Agent D...

QE Technical Lead Contact Center Platforms Key Skills: Automation & Amazon ConnectLocation: Toronto ONWork mode: 4 DAYS HYBRIDSkills: Expertise in QE with Contact Center platforms. IVR/Routing Automation using Cyara Hammer etc. Automation testing across UI & APIs (Selenium Postman Karate etc- any of...

Technical Lead IVR & Contact Center Amazon ConnectLocation: Toronto ON Work Mode: 4 days hybridSkill Required:Lead the design development implementation and support of IVR and Contact Center applications.Strong experience in IVR and Contact Center platforms (e.g. Genesys Cisco UCCE/UCCX Amazon Conne...

Amazon Connect Engineer Contact Center AWS IVR & JavaLocation: Toronto ON Work Mode: 4 days hybridSkill Required:5 years of hands-on experience with Amazon Connect.Strong expertise in Contact Flows Routing Profiles Queues IVR and Call Routing Design.Experience integrating Amazon Connect with AWS Lam...

QE Engineer Contact Center Tools Amazon Connect French Speaking & Test AutomationSkill Required:Expertise in QE with Contact Center platforms.IVR/Routing Automation using Cyara Hammer etc.Automation testing across UI & APIs (Selenium Postman Karate etc- any of them).Agent Desktop Automation.Java cor...

Solution Architect Salesforce Service Cloud Voice Amazon ConnectSolution Architect Position Salesforce Service Cloud Voice: Experience on Designing Configuring and implementing Voice-Enabled Contact Center Solutions using Salesforce and any CIVR system(Amazon Connect preferred). Should have expertis...