Technical Support Engineer Jobs in Brazil

Support Customers (Tier 2) in real time and provide professional technical responses Analyze Customer traffic to identify undetected threats and false detections using mostly ElasticSearch and BigQuery (SQL) Work side by side with Customers providing insightful incident reports Communicate with glob...

Provide 1st and 2nd level technical support for LIMS applications.Investigate troubleshoot and resolve incidents within agreed SLAs.Log track and manage tickets using IT Service Management tools (e.g. ServiceNow BMC Helix).Perform initial root cause analysis and escalate complex issues to appropriat...

Job DescriptionAt Zendesk we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous Agentic AI and deep platform extensibility. As we build out the next generation of our global field organization we are looking for builders technical problem solvers...

We are looking for an Application Support Engineer to join our Technical Support team and help clients and internal teams troubleshoot complex technical issues identify root causes and continuously improve our systems and workflows. What you will do:Provide technical support to B2B clients using dxF...

P-1448This role is hybrid and requires at least 3x a week in our office based in São Paulo/SP.About the RoleDatabricks is seeking an experienced Sr. Designated Support Engineer/Premier Support Engineer with astrong technical foundation in Apache Spark and a passion for customer engagement. This self...

The Desktop Support Engineer will have responsibility for:Providing day to day 1st and 2nd level support for both hardware and software related to End User Computing (including Hardware and Software support telephony land and mobile and printers)Serve as the point of contact for third-party applicat...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a plac...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a plac...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a plac...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a plac...

Revolutionize Global Operations with Amazon OTSAt Amazons core lies our Operations team renowned for delivering excellence at unprecedented speed and scale. Every day our facilities process and deliver millions of products to customers across the globe. OTS - OpsTech Solutions serves as the backbone...

Revolutionize Global Operations with Amazon OTSAt Amazons core lies our Operations team renowned for delivering excellence at unprecedented speed and scale. Every day our facilities process and deliver millions of products to customers across the globe. OTS - OpsTech Solutions serves as the backbone...

We are Datadogs in-house product experts. The Technical Solutions team enables Datadogs worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any...

We are Datadogs in-house product experts. The Technical Solutions team enables Datadogs worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any...

DescriptionTechnical Support SpecialistLocation: São Paulo Brazil (Hybrid 1 day/week in office)Employment Type: Full-time permanent (CLT)About CynclyCyncly is a global technology powerhouse with 2400 employees and 70000 customers across 100 countries. We transform the way customizable products and s...

DescriptionTechnical Support SpecialistLocation: São Paulo Brazil (Hybrid 1 day/week in office)Employment Type: Full-time permanent (CLT)About CynclyCyncly is a global technology powerhouse with 2400 employees and 70000 customers across 100 countries. We transform the way customizable products and s...

DescriptionLocation: São Paulo - RemoteTechnical Support Consultant I (Tier 2 Support)Why You Should JoinAre you passionate about solving complex technical challenges and helping customers succeed As a Technical Support Consultant I youll play a critical role in resolving advanced product and applic...

DescriptionLocation: São Paulo - RemoteTechnical Support Consultant I (Tier 2 Support)Why You Should JoinAre you passionate about solving complex technical challenges and helping customers succeed As a Technical Support Consultant I youll play a critical role in resolving advanced product and applic...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a plac...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a plac...