Sr. Performance Accountability Specialist

Job Location:

São Paulo - Brazil

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Please attach your résumé in English.

Hybrid: for this position is required to be on site 3x/week

The Role

Senior individual contributor leading complex sensitive and high-risk performance accountability cases across regions
Acts as SME partnering with managers HRBPs Legal and regional leaders to ensure consistent and compliant outcomes
Drives high-quality case management across both informal and formal performance stages
Contributes to defining standards improving processes and tools and enhancing overall function effectiveness
Mentors and supports Specialists to strengthen capability and consistency across the team

What you will do (responsabilities):

Lead end-to-end management of complex high-risk performance cases (senior cross-border sensitive scenarios)
Advise on performance standards policy interpretation documentation and case strategy
Partner with Legal and regional SMEs to ensure compliance with local requirements
Guide leaders through challenging performance decisions and high-stakes communications
Review PFIs and case documentation to ensure consistency quality and objectivity
Apply strong judgment and risk assessment in sensitive employee matters
Support critical communications including complex cases and exit processes
Coach and mentor HR/COE team members on case management and best practices
Identify trends risks and improvement opportunities across cases
Analyze KPIs and case data to generate insights and support leadership decisions
Support training and enablement for HR and leaders with practical guidance
Contribute to improvements in tools workflows and reporting for scalability and efficiency

Location: São Caetano do Sul/SP

Your skills and abilities (required qualifications):

Bachelors degree in HR Business Psychology or related field (or equivalent professional experience);
Fluency in English and in Portuguese languages;
Solid experience in HR/Employee Relations or Performance Management including handling formal performance cases and PFIs ( Plan for Improvement );
Strong knowledge of performance management frameworks including documentation standards case strategy and risk assessment;
Experience with HRIS or case management tools (preferably Workday) including workflows and reporting;
Ability to partner with Legal on sensitive matters and translate compliance into clear guidance for leaders and HR;
Strong written and verbal communication skills with ability to influence senior stakeholders;
Proven ability to coach and mentor HR or COE team members

What can you give a competitive edge (preferred qualifications):

Global HR/Employee Relations experience across regions navigating diverse legal frameworks and cultures
Experience building or scaling centralized HR (COE) functions including process design and implementation
Involvement in training development change management and communications for HR and leaders
Strong ability to bring structure to ambiguity and influence stakeholders in evolving environments
Knowledge of performance processes (e.g. calibration DNM) and related metrics/policies
Strong analytical and problem-solving skills with a data-driven approach to insights and improvements
High discretion sound judgment and resilience in handling sensitive and confidential matters

#LI-AS

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week or other frequency dictated by their manager. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

Accommodations

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Required Experience:

Senior IC

Job DescriptionPlease attach your résumé in English.Hybrid: for this position is required to be on site 3x/weekThe RoleSenior individual contributor leading complex sensitive and high-risk performance accountability cases across regionsActs as SME partnering with managers HRBPs Legal and regional le...