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Customer Representative
As a Customer Representative you will play a key role in supporting our clients throughout their journey from the moment they book to the moment they return home. You will assist with inquiries resolve issues provide booking updates and ensure that every interaction reflects our commitment to except...
Customer Service Coordinator
The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Customer Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations processing orders and responding to mes...
Customer Success Expert Remote
Sales / Revenue / CS Operations Expert Job Type: ContractorLocation: Remote Role Overview We are looking for experienced Sales Revenue or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows data accuracy reporting and...
Customer Success Operations Remote
Sales / Revenue / CS Operations Expert Job Type: ContractorLocation: Remote Role Overview We are looking for experienced Sales Revenue or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows data accuracy reporting and...
Senior Officer, Customer Services
Key Responsibilities:Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.Maintain Customer Services KPIs. Build sustainable relationships and trust with customers through open and interactive communication.Provide accurate valid and complete information by using the right...
Executive, Customer Services
Key Responsibilities:Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.Maintain Customer Services KPIs. Build sustainable relationships and trust with customers through open and interactive communication.Provide accurate valid and complete information by using the right...
Executive, Customer Services
Key Responsibilities:Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.Maintain Customer Services KPIs. Build sustainable relationships and trust with customers through open and interactive communication.Provide accurate valid and complete information by using the right...
Associate, Customer Support
Analyze customer dispute cases to understand the underlying issues and prepare comprehensive case summaries.Coordinate with the Legal team to collect evidence prepare documentation and support case management.Represent foodpanda at consumer court hearings and other legal proceedings whenever require...
Associate, Customer Support
Analyze customer dispute cases to understand the underlying issues and prepare comprehensive case summaries.Coordinate with the Legal team to collect evidence prepare documentation and support case management.Represent foodpanda at consumer court hearings and other legal proceedings whenever require...
Shift Lead Customer Service
Attending inbound and outbound chats/calls/cases solving customer issues.Must have problem-solving skills and follow timeline when assigned for task.Manage a team of customer service agents.Prepare KPI reports performance reports for management review.Able to follow order processing system from the...
Shift Lead Customer Service
Attending inbound and outbound chats/calls/cases solving customer issues.Must have problem-solving skills and follow timeline when assigned for task.Manage a team of customer service agents.Prepare KPI reports performance reports for management review.Able to follow order processing system from the...
Customer Success Manager (saas Product)
Job SummaryMyTravaly Bangladesh is looking for a Customer Success Manager SaaS to drive SaaS product sales hotel system adoption and long-term partner success. The role will work closely with hotels to ensure effective use of MyTravalys technology solutions while supporting smooth booking and reserv...
Customer Success Manager (saas Product)
Job SummaryMyTravaly Bangladesh is looking for a Customer Success Manager SaaS to drive SaaS product sales hotel system adoption and long-term partner success. The role will work closely with hotels to ensure effective use of MyTravalys technology solutions while supporting smooth booking and reserv...