Shift Lead Customer Service
Dhaka - Bangladesh
Job Summary
- Attending inbound and outbound chats/calls/cases solving customer issues.
- Must have problem-solving skills and follow timeline when assigned for task.
- Manage a team of customer service agents.
- Prepare KPI reports performance reports for management review.
- Able to follow order processing system from the back end.
- Willing to work 6 days and 6 hours per day in different shifts.
Remote Work :
No
Employment Type :
Part-time
About Company
As the worldÂ’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of EuropeÂ’s largest tech platforms, we enable ambitious talent to del ... View more