Executive, Customer Services

Key Responsibilities:

• Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.
• Maintain Customer Services KPIs.   
• Build sustainable relationships and trust with customers through open and interactive communication.
• Provide accurate valid and complete information by using the right methods/tools.
• Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Follow communication procedures guidelines and policies.
• Ensure all customer queries are answered on time; escalate issues to appropriate team members.
• Selling products and solutions. 
• Possessing excellent product knowledge to enhance customer support and selling.

Qualifications :

• Business graduate from any reputed University.
• 2-3 years in manufacturing maintenance preferably in compliant factories.
• Positive attitude towards managing customers
• High level of communication negotiation planning skills
• Willing to travel different places where our customers have their factories

Additional Information :

Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or any other protected status.

Remote Work :

No

Employment Type :

Full-time