YourLiebherrCareer Service Manager WA
Job Summary
Reporting to the Aftersales Manager you will lead and motivate an experienced team of skilled technicians and apprentices to achieve high quality work and customer satisfaction. Based out of our Redcliffe branch in Perth this role will lead the service operations for new and existing clients in Western Australia supporting our broad range of equipment including excavators wheel loaders material handlers and excavators. This dynamic role is suited for someone with extensive experience in the industry who is both motivated and customer focused.
- Manage Service team (Workshop and Field Service Technicians Administration and Service Partners)
- Maintaining and develop long standing relationships with new and existing customers
- Pursue new and existing service sales opportunities
- Provide advice and guidance to technicians and customers
- Manage financial responsibilities for the Service department
- Coach and develop Service Team members
- Sound technical knowledge of Earthmoving Equipment
- Shows capability in creating a sense of partnership and forging strong relationships
- Previous management or team leadership experience
- Ability to manage departmental P&Ls quotes WIP & invoicing; and to identify areas for improvement or additional business opportunity
- Good communication and negotiation skills
- Hold a current drivers license
- Global Company Job Stability
- Development and career progression opportunities
- Generous employee benefits including 5 days bonus leave days paid parental leave early access to LSL
- Corporate Health Insurance Discount
Diversity and Inclusion
Diversity and inclusion sit at the heart of the Liebherr Groups Core Values. We are committed to building a workforce that is representative of the communities in which we live work and operate. Our culture thrives on mutual respect teamwork and diversity of thought in the workplace
To Apply please click on the link available.
No agencies or third parties please.
Emailed applications will not be accepted.
Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Jennine Williams.
One Passion. Many Opportunities.
Liebherr-Australia Pty Ltd is part of the Liebherr Group which employs nearly 50000 people in more than 140 companies and 50 countries on every continent. Liebherrs decades of experience knowledge and dedication to the highest quality and mostreliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines mining machines mobile cranes tower cranes maritime cranes as well as deepfoundation machines throughout Australia and New Zealand. Though the companys 20 hectare Head Office Complex is based in Adelaide Australia the commitment to and support of New Zealand customers is unwavering.
Liebherr-Australia Pty. Ltd.
555 Great Eastern Highway
6104 Perth
Australia (AU)
Jennine Williams
Required Experience:
Manager
About Company
With sites on all continents, the Liebherr Group has an international presence. Find out more about Liebherr in Australia.