Volunteer Coordinator Caulfield

About us

HammondCare is a not-for-profit values-based organisation that is passionate about improving the quality of care for people in need. As one of Australias most innovative health and aged care providers we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals residential carehomesand home-based care as well as services for dementia support community palliative care rehabilitation positiveagingand older persons mental health.

About the role

At HammondCare volunteers are at the heartof everything we do.With over900dedicatedindividuals giving their time and compassion our volunteer servicesplaya vital role in supporting the people we care for.Volunteering at HammondCare is not just about giving back itsabout being part of something bigger helping to build a more connected and caring community.

The roleof VolunteerCoordinator plays a critical leadership role in developing managing and enhancingourvolunteering programmeat our residential site in Caulfield. This positionensures that volunteer service alignswithHammondCaresmission and strategic priorities while recruitingonboardingand supporting volunteers.

This ispermanent position3days per weekbasedon siteatCaulfield.

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

• NFP salary packaging ($15900 tax free) plus meals and entertainment benefit (up to $2650 tax free)

• Additionalleave purchase options and 14 weeks paid parental leavepro rata

• Flexible working options

• Discounts on everyday products and services

• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families

• Free access to independent counselling support for employees and families

• Health & Wellbeing programmes

• Reward & Recognition programmes

• Referral bonuses

• Career and professional development opportunities

Key Responsibilities include

Volunteer Management & Oversight

• Oversee recruitment training and ongoing support of volunteers

• Implement volunteer engagement strategies to improve retention and satisfaction

• Facilitate professional development and mentoring opportunities for volunteers

• Provideexpert advice to local teams on volunteer engagement and best practices

• Develop and evaluate volunteer service workforce plans to enhance service delivery and impact

• Ensure volunteers receiveappropriate supervisionand feedback tomaintainservice standards

• Coordinate biannual volunteer events such as National Volunteers Week and Christmas

Stakeholder Engagement

• Build strong relationships with internal and external stakeholders to expand volunteer services

• Work closely with managers pastoral care teams and healthcare professionals to integrate volunteer support

• Represent HammondCare in sector networks forums and community engagement initiatives

• Communicate with patients/residents/clients toidentifytheir needs for volunteer engagement

Operational Excellence & Service Delivery

• Oversee data management systems to track volunteer participation andimpact

• Monitor and evaluate service effectiveness making recommendations for improvements

• Support continuous improvement initiatives to enhance volunteer contributions to residents patients client care

About You

• Commitment to engage and align withHammondCaresChristian Mission Motivation and Mission in Action

• Experience in volunteer coordination or program management in healthcare aged care or community services

• Demonstrated ability to managemotivateand develop a team and effectively work with other staff

• High-level administrative analytical and problem-solving skills

• Excellent computer skills including WordExceland Database Management

• Strong conflict resolution skills

• Passion for working in aged care or healthdesirable

• Empathic and compassionate

• Strong knowledge of volunteer management principles compliance and risk management - preferred

• Experience in delivering training to volunteers - preferred

• Proven ability to lead mentor and support a diverse team of volunteers- preferred

To Apply

If you are ready to make a difference with HammondCare Apply Now! For any specific queries please contact

Pre- Employment Checks

All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checks

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.