Village Support Officer

Peace of mind provider or as we call it Village Support you get joy from being a valued support to peopleDo you want to work for an organisation that genuinely cares for both its employees and customersAbout KeytonWith over 65 villages across Australia 15000 residents and 800 passionate staff were leading the way with heart for a new age of wellbeing connection and choice for all independent over 30 years of experience our teams work across the country in a variety of departments and business units all share a common goal:WeLead with Heart and we are committed to creating caring and fun-filled retirement purpose is to create places where communities thrive not only for residents but importantly for our employees also. We do this by creating safe secure and connected independent living communities where residents can enjoy active and social lifestyles close to essential services and amenities. Keyton Perks & BenefitsTraining and working with a supportive and fun teamThrive as part of a strong teamin an exceptional work environmentCareer development and growth opportunitiesEmployeereferral programHealth & Wellbeing and Reward ProgramExclusive Sondermental wellbeing app accessDiscounted health insurance annual vaccinationsand skin checksThe opportunity to make a meaningful impact in the lives of our residentsYour Day on a PageNestled amidst 100 acres of subtropical rainforest and beautifully landscaped gardens in Wyoming the Henry Kendall Gardens retirement village provides a remarkably serene lifestyle that enhances your wellbeing from the moment you become a part of fun-loving team at Henry Kendall Gardens are seeking a reliable and motivatedVillage Support Officerto join them on aCasual basis. Hours will vary depending on demand so this role is perfect if youre after flexibility especially suitable for students or those studying aged care or community part of our teamyoullhelp create a welcoming and engaging community supporting residents in their daily lives while promoting independence andassistingwith a variety of tasks across the village as a valued your duties will include:Building positive respectful relationships with residents to enhance their quality of life and sense of belongingConductingwelfare checks to ensure resident comfort and safetyResponding to resident enquiriesandassistingwith meal delivery whererequiredResponding to call outsand initiating emergency services whererequiredUndertaking first aid whererequiredInitiating emergency services where requiredPerforming basic administrative tasksAssistingwith our colourful village eventsProviding assistancewith miscellaneous tasks around the village asdirected by managerAbout YouA professional and positive approach isrequiredat all times to ensure that all residents needs are met as well as having the following:Excellent communication skills both verbal and written with the ability to engage effectively with a diverse communityDemonstrated customer service experience Exceptional interpersonal skillswith anapproachable personality that helps build trust and rapport with residents families and team membersA current First Aid & CPRCertificate (or be willing to obtain)Have strong organisational skills with the ability to manage and prioritise multiple tasks effectivelyThe ability to remain calm and respond appropriately in emergency situationsBe highlymotivated and able to take initiativeHave basic computer skillsReady to Join the FunIf youre passionate about leading a vibrant and caring community for retirees wed love to hear from you! Apply now and be a part of something truly submit your resume and cover letter to the link your cover letter please highlight your interest in theVillage Support Officeropportunity and explain how your skills and qualifications align with our note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November.