Village Administrator

Village Administrator The Grove NgunnawalProvide exceptional customer service and administrative support to our team and residents as Village Administrator at KeytonWith over 65 villages across Australia 15000 residents and 800 passionate staff were leading the way with heart for a new age of wellbeing connection and choice for all independent over 30 years of experience our teams work across the country in a variety of departments and business units all share a common goal:WeLead with Heart and we are committed to creating caring and fun-filled retirement purpose is to create places where communities thrive not only for residents but importantly for our employees also. We do this by creating safe secure and connected independent living communities where residents can enjoy active and social lifestyles close to essential services and amenities. Your Day on A PageWe have an exciting opportunity for aVillage Administratorto join our close knit team at The Grove to support independence and connection The Grove Ngunnawal offers a calm social lifestyle with a strong sense of community. Residents enjoy shared amenities including a clubhouse with library and gym heated indoor swimming pool arts studio village green and walking Village Administrator you will serve as the primary point of contact for residents and will deliver exceptional customer service support the Village Manager across administrative and operational functions and help maintain a safe organised and engaging community responsibilities include:Providing professional courteous customer service to residents visitors and contractorsManaging reception duties and responding to incoming enquiriesSupporting the Village Manager with administrative tasks and daytoday operationsMaintaining accurate data records and assisting with invoicingCoordinating contractor inductions and supporting EHS compliancePreparing newsletters and community communicationsAssisting with the planning and coordination of community events and activitiesCarrying out adhoc operational or residentsupport duties as directed by the Village ManagerAbout YouYou will have excellent diligence and organisational skills coupled with the ability to work autonomously to complete tasks. Your strong customer service skills will allow you to effectively consult with our residents and be successful in your application you will have the following;Administration and demonstrated customer service experienceDemonstrated experience using Microsoft Office (Outlook Word Excel) and ability to pick up new systemsExcellent communication skills both verbal and written with the ability to engage effectively with a diverse communityExceptional interpersonal skillswith a friendly approachable personality that helps build trust and rapport with residents families and team membersBe highly organised and able to prioritise competing tasksWillingness to learn and professionally developA professional initiative-taking and can-do attitudeCurrent First Aid/CPR Or willing to obtainCurrent Australian Drivers LicenceKeyton Perks & BenefitsCareer development and growth opportunitiesGenerous leave entitlementsThrive as part of a strong team in an exceptional work environmentEmployer referral programReward & Recognition ServicesHealth & Wellbeing and Reward ProgramSonder mental wellbeing app accessDiscounted health insurance annual vaccinations and skin checksThe opportunity to make a meaningful impact in the lives of our residentsReady to Join the FunIf youre passionate about fostering a vibrant well-run and caring community for independent seniors wed love to hear from you! Join our friendly team and be part of something truly submit your resume and cover letter to the link your cover letter please highlight your interest in theVillage Administratoropportunity and explain how your skills qualifications and interests align with our note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November.