Venue Manager (Sydney)

At Cliftons we create remarkable experiences through contemporary event venues hospitality and event delivery. Every day organisations trust us to bring their most important meetings training programs conferences exams and events to life.

Were looking for an experienced Venue Manager to lead our Sydney CBD venues. This is an opportunity to take ownership of a complex people-focused operation where no two days are the same. Youll lead a diverse events team oversee multiple moving parts of the venue operations and play a key role in ensuring every client experience is delivered with professionalism care and attention to detail.

Why You Will Be Excited About This Role

Youll be at the centre of a busy people-focused operation where strong organisation clear communication and quick problem-solving make a real difference. From leading the Sydney event team and coordinating resources to managing major corporate events catering operations exams and day-to-day venue activity youll help ensure every client experience is delivered smoothly and professionally.

Success in this role comes from thinking ahead staying organised and keeping multiple priorities moving in a fast-paced environment. Youll enjoy the variety that comes with managing people operations facilities budgets and client relationships while bringing fresh ideas that improve processes create smarter ways of working and continuously strengthen the venue experience.

How This Will Transform Your Career

This role offers the opportunity to build a broad and highly transferable leadership skillset while gaining exposure to many areas of the business.

The variety and complexity of the role will strengthen your ability to lead people manage competing priorities and make confident decisions in a fast-paced environment.

Youll work closely with leaders across various departments gaining valuable insight into how a successful national events business operates. Along the way youll build strong relationships and develop a deep understanding of the business that can create opportunities to explore different career pathways aligned with your strengths and interests.

Why You Will Like Working Here

We know that creating remarkable experiences starts with creating a positive experience for our people. Thats why weve built a collaborative environment where leaders are approachable teamwork is valued and everyone is encouraged to contribute ideas and solutions.

No two days are the same which means youll constantly be challenged learning and finding new ways to solve problems. Youll be trusted to make decisions take ownership and lead your venue with confidence.

Were proud to have been recognised as one of Financial Review Boss Best Places to Work (4-peat!) reflecting our commitment to creating a workplace where people feel supported and rewarded.

Some of the benefits youll enjoy include:

• All Roles Flex - helping you balance work and life in a way that works for you and your team
• A supportive and collaborative culture with approachable leaders
• Recognition programsthat celebrate individual and team success
• Employee discounts and wellbeing initiatives

What You Will Be Doing

Youll oversee the day-to-day operations of a busy Sydney venue ensuring every event client interaction and operational process runs smoothly. Guiding a diverse team youll balance people resources and budgets while maintaining high service standards and a safe professional environment.

Key areas of focus include:

• Leading venue operations team performance and exceptional client experiences
• Managing coaching and developing team leaders and venue employees to achieve high performance
• Overseeing resource planning rostering budgets facilities and workplace safety
• Building strong relationships with clients suppliers and internal stakeholders
• Ensuring venue presentation facilities maintenance and workplace safety standards are maintained

What Type of Person Will Be Successful in This Role

Youll be an organised adaptable leader who brings calm and clarity to busy environments. You enjoy guiding teams making confident and practical decisions to problems and creating the conditions for people to perform at their best while keeping the focus on exceptional client experiences and strong operational outcomes.

Youll likely bring:

• Leadership experience in hospitality events conferencing/training or a similar client-facing environment
• Strong organisational time-management and resource-planning skills with the ability to manage budgets and priorities
• Excellent stakeholder management skills with the ability to build trusted relationships
• Strong commercial awareness problem-solving capability and a passion for delivering exceptional customer service

How To Apply

If youre a solutions-focused leader who enjoys creating remarkable event experiences while helping people and teams perform at their best wed love to hear from you.

Please send us:

• A copy of your resume
• A brief cover letter outlining why this opportunity feels like the right next step for you