Venue Duty Manager

Seven Hills Hotel is seeking an experienced and reliable Venue / Duty Manager to join our team on a full-time basis. The successful candidate will be responsible for supporting the day-to-day operations of the venue supervising staff maintaining customer service standards and ensuring the smooth running of the hotel during rostered shifts.

This role is suitable for someone with strong hospitality management experience excellent communication skills and the ability to lead a team in a busy hotel environment.

• Manage daily venue operations across bar gaming dining accommodation and customer service areas ensuring smooth and efficient service.
  
• Supervise train and support staff during shifts including rostering task allocation performance monitoring and maintaining professional service standards.
  
• Ensure compliance with RSA RCG food safety WHS licensing requirements and all relevant venue policies and procedures.
  
• Handle customer enquiries complaints bookings incidents and service issues in a professional and timely manner.
  
• Monitor stock levels cash handling tills reports opening and closing procedures and assist management with operational and financial performance.
  

• Current RSA required.
  
• Current RCG required if involved in gaming operations.
  
• Relevant hospitality or management qualification is preferred.
  
• Strong practical hospitality management experience will also be considered.
  

Please submit your updated resume and a short cover letter outlining your hospitality management experience and suitability for the role.

Seven Hills Hotel is looking for a motivated Venue / Duty Manager who can lead by example support the team and contribute to the continued success of the venue.