Vehicle Logistics & Customer Support Coordinator (Casual)
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Job Summary
At Splendwereon a mission to fundamentally change the way people own andoperatea vehicle. With a strategic focus on rideshare we provide our customers with straightforward no-strings-attached access to vehicle ownership. But wearentjust about fast-tracking the transition to green mobility leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
- You enjoy ahands onrolewith a great mix of vehicle operations customer service and administration.
- You thrive in a fast-paced environment where no two days are the same and you can make a real impact.
- You love delivering great customer experiences and being part of a supportive close-knit team.
- Maintaining vehicle presentation fuel/charge levels and readiness for use
- Managing vehicle movements servicing repairs and onsite parking operations
- Completing vehicle inspections photos and associated documentation
- Receiving preparing and de-fleeting vehicles including telematics installation
- Coordinating vehicle pickups and handovers with customers suppliers and internal stakeholders
- Providing a professional front-of-house experience welcoming customers and visitors
- Managing reception enquiries phone calls bookings and customer communications
- Maintaining accurate records and supporting day-to-day administrative tasks
- Ensuring the depot reception area and vehicle storage areas remain organised safe and presentable
- Supporting the wider Hub team with operational and customer service activities as required
- Full unrestricted Australian Drivers Licence (must have)
- Ability to work onsite from our Adelaide Hub
- Previous customer service reception or administrative experience (desirable)
- Mechanical aptitude or a general understanding of motor vehicles (desirable)
- Strong organisational administrative and computer skills
- Excellent attention to detail and commitment to compliance
- A proactive can-do attitude with the ability to work independently and as part of a team
- Strong customer service and communication skills
- Ability to manage competing priorities in a fast-paced environment
- A customer-first mindset and willingness to go above and beyond
At Splend we value diversity and inclusion and consider it key to our success. Were dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race gender age sexual orientation religion and ability seeking diverse perspectives to drive us forward.
If this role sounds like you butyourenot quitesureifyou meet every requirement apply in the whole person-your attitude your potential and whatyoudbring to the team-not just a checklist of hear from you than have you talk yourself out of it.
When you apply let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
Required Experience:
IC
About Company
Change the way you own your rideshare vehicle for good with Splend. All-Inclusive vehicle packages for your Uber journey, in one easy weekly payment.
