UX Researcher

Job Description:

*6 Month Fixed Term Contract*

Mid- Level Mixed Methods UXR

Experience: 3-6 years; Location: Sydney

We are seeking an experienced Mixed-Methods UX Researcher to independently lead research studies across qualitative and quantitative tracks. You will be the primary point of contact for clients guide the research strategy end-to-end and mentor junior researchers translating complex consumer insights into compelling decision-ready narratives for stakeholders.

Research Strategy & Client Partnership

• Act as the primary client point of contact guiding stakeholders on the most appropriate research strategy to address their business objectives and facilitating briefings progress updates and post-study discussions.
• Connect research outcomes to client objectives market realities and strategic decision-making building trust with clients internal stakeholders and cross-functional teams.
• Design proposals and pitches for client studies driving alignment on research recommendations.

Research Design & Execution

• Lead primary research end-to-end across a diverse range of mixed methods approaches including in-depth interviews (IDIs) usability testing diary studies ethnography surveys journey mapping concept testing card sorting co-design sessions heuristic evaluations and prototype evaluations.
• Design and execute quantitative surveys discussion guides and research frameworks with methodological rigour; proficient in survey design data collection (e.g. Qualtrics) data cleaning and inferential statistics (t-tests ANOVA multivariate analysis).
• Utilise Python R or SQL for data manipulation computational statistics and data extraction to ensure robust trustworthy findings.
• Be proficient in industry-standard tools including Qualtrics Excel Google Sheets R User Testing and DScout.

Insight Synthesis & Communication

• Synthesise large complex datasets and qualitative inputs into clear actionable insights strategically decoding consumer needs and communicating them through the art of storytelling.
• Prepare reports and presentations (PowerPoint Google Slides) that translate numbers and narratives into compelling stories resonating with stakeholders.
• Challenge assumptions validate findings and ensure methodological rigour throughout the research lifecycle.

Team Leadership & Collaboration

• Manage projects end-to-end proactively addressing issues to ensure smooth execution and on-time delivery.
• Guide and mentor junior researchers across qualitative and quantitative projects building mixed-methods capability within the team.
• Partner effectively with analysts designers product managers and other researchers fostering collaboration and encouraging innovation in research practices.

This role supports an ongoing research programme operating on a rolling 23 week schedule:

• Week 1: Planning and participant recruitment.
• Week 2: Research execution moderated or unmoderated usability studies structured evaluations and survey analysis.
• Week 3: Insight synthesis and delivery to stakeholders.

The researcher manages the full programme workflow intake process progress tracking and templated study plans deliverables and communications against quality guidelines and milestone-based reviews by the overseeing FTE UXR.

• 36 years of experience in qualitative and/or quantitative research across multiple categories and/or geographies.
• Demonstrated proficiency in comprehensive mixed-methods methodologies including generative and longitudinal approaches.
• Specialised knowledge in advanced quantitative research survey design and statistical analysis including multivariate and inferential statistics.
• Expertise in data manipulation and computational statistics using Python or R; proficiency with SQL for data extraction.
• Strong stakeholder management communication and active listening skills with the ability to turn nuanced research findings into persuasive narratives.
• Experience independently managing client relationships and research projects from briefing to delivery.

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