University Ombudsman

Job No.:570743

Work type:Fixed Term

University Ombudsman

• Part-Time - 0.6 FTE Fixed Term position 3 5 years
• Senior Leadership role
• Hybrid work model

About the position

The University Ombudsman provides a confidential impartial and independent service that supports the early resolution of concerns promotes procedural fairness and identifies opportunities to strengthen organisational culture and governance.

This is a unique opportunity to influence positive change across the University by building trust resolving complex issues and providing strategic advice on emerging and systemic matters.

Skills and Experience

To be considered for this position you will have:

• Extensive experience managing highly confidential and sensitive matters.
• Exceptional judgement diplomacy and emotional intelligence.
• Demonstrated experience in mediation conflict resolution restorative practice or organisational dispute resolution.
• The ability to provide trusted advice to senior executives and governing bodies.
• Strong analytical skills with the ability to identify systemic issues and recommend practical organisational improvements.
• Outstanding communication negotiation and stakeholder engagement skills.
• A commitment to fairness procedural justice inclusion and ethical leadership.

Key Responsibilities

As University Ombudsman you will:

• Provide confidential impartial guidance on complex workplace and academic concerns.
• Facilitate the early and informal resolution of disputes through coaching mediation and facilitated conversations.
• Build trusted relationships across all levels of the University while maintaining complete independence and neutrality.
• Identify recurring themes and systemic issues and provide strategic advice to the Vice-Chancellor and University leadership.
• Develop annual reports and recommendations that strengthen governance culture and organisational effectiveness.
• Promote awareness of respectful conflict resolution procedural fairness and effective communication.

Please refer to the Position Description for other duties skills and experience required for this position.

University Ombudsman PD

Benefits

• 17% superannuation
• Private Health Insurance discount
• Plus many more click HERE

How to apply

Please submit an online application ONLY and include the following documents:

• An up to date resume; and
• No more than 2 pages outlining why you are suitable for this role

Only candidates with Full Working Rights in Australia may apply for this position.

Aboriginal and Torres Strait Islander Applicants

We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

Our commitment to diversity and inclusion

La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.

Our commitment to safety

All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.

National Code on Gender Based Violence in Higher Education

La Trobe University is committed to upholding the National Code to Prevent and Respond to Gender-Based Violence (GBV Code). This aligns with our mission to create safe and respectful will be asked during the recruitment process to declare whether they have ever been investigated for or found to have engaged in gender-based violence in previous employment and/or in legal proceedings and provide relevant information to assist in determining suitability. Gender-based violence means any form of physical or non-physical violence harassment abuse or threats based on gender that results in or is likely to result in harm coercion control fear or deprivation liberty or autonomy.