Transportation Specialist, Transportation Operations Management (TOM)

Are you ready to solve transportation mysteries and help Amazon deliver world class service to our customers If so we are seeking a candidate who would be keen to join our team in our FC in Ravenhall. As a Transportation Specialist you will be a vital member of Amazon Transportation Services. You will oversee team members performing trailer moves coordinate yard activities (such as check in traffic flow internal communications with dock teams etc.) conduct yard audits conduct yard inductions complete driver training programs (Hostler CDL School etc.) as assigned in accordance with business need to support Amazons transportation network wherever applicable. Please note that this role will be require flexibility to work different shifts both days and nights.

Key job responsibilities
- Creating sending an End of Shift report on a daily basis with all the load details that arrived and departed from the site which will also include the delay arrival reasons when carrier arrives late including any action items for the delays.
- Communicating with OB (Outbound) dock team and NOC (Network Operations Center) to give reasons for delays when the drivers arrive late and depart late.
- Coordinating with multiple carriers and their contacts for any site related escalations on carrier pickups and delivery issues including informing them of any weather related disruptions to yard activities.
- Establishing and communicating daily load plan development/changes (load requirements on daily basis) to NOC internal stakeholder and external stakeholders.
- Daily monitoring with FC (Fulfillment Centre) operations departments transportation peers and carriers to ensure all trailers arrive and depart on time.
- Consolidating data from multiple data sources to generate daily weekly monthly reports to support business needs (uncover data integrity issues) and identify any patterns which could be proactively mitigated.
- Engaging carrier drivers and delivery drivers in the yard as needed to maintain yard organization yard safety and minimize delays.
- Using internal systems to gather data from multiple sources to support reporting on a daily weekly monthly and quarterly basis such as SSP (Sortation Platform) FMC (Freight Management Console) YMS (Yard Management System) etc.

In addition to the above you will also:
- Adhere to company rules and regulations and make safety a priority at all times.
- Perform various functions within the yard support site operations teams internal transportation field teams and external carriers as needed to ensure all trailers arrive and depart on time with zero defects and to maintain a fluid trailer pool.
- Comply with company policies procedures and local regulations (size weight route designations parking trailer designations violation and incident reporting requirements break periods etc.).
- Work at locations within node on a need by basis to support the business 38 hours/week and overtime as required.
- Stand and walk during shifts lasting up to 12 hours and frequently push pull squat bend and reach with or without reasonable accommodation.

- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
- High school or equivalent
- Work 38 hours/week and overtime as required
- 1 years of Microsoft Office (Word Excel and Outlook) experience
- Experience working in warehouse logistics transportation distribution centre or equivalent

- Familiarity with yard management systems freight management tools or similar operational software
- Experience coordinating with multiple external partners or stakeholders
- Knowledge of load quality standards or freight safety compliance
- Experience analyzing operational data and generating performance reports

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.