Trade Counter Assistant Plumbing Ringwood (TH)

About Reece Plumbing

We are Australias leading supplier of plumbing and bathroom products with over 10000 people located in 900 branches globally. For over 100 years weve supported the trade with top-quality products and expert advice championing the vital work plumbers do every day.

About the role

This is an exciting opportunity to join the Reece Plumbing branch in Ringwood as a Retail Assistant (known as Branch Staff) with the potential to being appointed into a leadership role with accelerated training. The training consists of tailored programs and initiatives such as shadowing at multiple metro sites with senior leaders and expediting Reece specific systems training.

Retail Assistants are known as a Trade Counter Assistant at Reece and as part of the team in Ringwood youll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

Your day-to-day

A typical day involves:

• Providing customer service and information about products

• Providing quotes both in person and over the phone

• Undertaking pick packing and stock control activities

• Help keep the branch tidy and safe

• Make deliveries to customers using a company vehicle

• Continue upskilling with tailored on the job training initiatives

Wed love to hear from you if youre someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone

• Can pick orders maintain shop floor displays and ensure information provided is accurate

• Can use a computer and is happy to learn new systems

• Has a clean valid drivers licence and is open to working various shifts including weekends

• Wants to develop their career - either locally or within the broader network.

Our perks and benefits:

• Performance based bonuses

• Continuous learning and development programs to support your career goals

• Generous discounts for those looking to renovate their bathroom or kitchen

• Reece Boost - offering cashback and discounts on groceries fuel insurance travel and more

• Paid parental leave

What happens next!

After submitting your application youll be invited to participate in a brief chat interview. Think of it as your first interview but without the usual pressure. This relaxed flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. Its best to complete it within 24 hours. Dont worry about time constraints; you can take it at your own pace and even pause and return later. Once finished youll receive a personality profile highlighting your strengths.

Please check your junk or spam folder if you dont see the invitation in your inbox.

At Reece Group we prioritize fairness and are here to support you at every step. If you need any accommodations let us know so we can provide the best support. Contact us at and our team will be in touch.

Reece Group

Our journey began more than 100 years ago but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential commercial and infrastructure building trades across Australia New Zealand and the United States. Our success is built on the success of our customers who provide essential services every day.