Tour Operations Assistant Internship

Tour Operations Assistant Internship Youth Adventure Travel

Location: Australia (Byron Bay NSW)

Type: Internship (18 24 weeks 4 weeks pre-internship familiarisation) Flexible hours

Start Dates: Each Month.

Reports to: General Manager / Logistics Manager

Compensation: Travel perks industry experience and access to free/discounted tours

Kickstart Your Travel Career with Happy Travels!

Are you passionate about travel and keen to break into the tourism industry

Want to get hands-on experience with one of Australias leading youth adventure travel agencies

Join Happy Travels as a Tour Operations Assistant Intern and gain real-world experience in product management supplier relations marketing campaigns and more all while working on exciting projects that shape the future of youth travel.

About the Internship

In this dynamic fast-paced internship youll work closely with our General Manager / Logistics Manager who has 20 years of industry experience & knowledge to help manage our global product range build relationships with awesome travel suppliers and support the rollout of new international travel campaigns. Youll be part of a small high-energy team that loves adventure creativity and getting things done.

What Youll Be Doing

• Confirm all bookings and allocations for set dates with external operators.
• Manage and set up tour group chats on WhatsApp
• Screen incoming invoices and colorate to rates & tours before passing to accounts
• Manage incoming inquiries from agents.
• Data entry and reporting on tour specifications.
• Manage allocation deadlines with third-party operators.
• Maintain good working relationships with external travel partners.
• Control reservations inbox ensuring all customer details are correct.
• Manage each tour and support current tour departures.
• Meet & Greet groups in Byron Bay and host them during one of the activities.

Who Were Looking For

• A travel lover with a passion for youth adventure backpacking or cultural exploration
• Strong attention to detail and solid organisational skills
• Comfortable with spreadsheets websites or admin systems (well show you the ropes)
• Great communicator both written and verbal
• Self-motivated enthusiastic and keen to learn
• A marketing tourism business or communications student (or recent grad)

What Youll Get

• Experience the tour product itself before you start (free of charge 4 Weeks)
• Hands-on experience in the travel industry with real responsibility from Day 1
• A supportive team environment with training and mentoring from the Logistics & General Manager
• Access to famils free trips and heavily discounted tours through our travel partners during your time off
• A glowing reference and professional experience that looks amazing on your resume

How to Apply

Send your CV and a short intro email or video to with the subject:

Tour Operations Assistant Internship Your Name

Applications will be reviewed on a rolling basis dont wait!

This isnt just an internship its your first step into the travel industry.

Help us shape the next generation of unforgettable adventures.

Lets get started.