Territory Manager

Steer and nurture the growth of Western Victorias recycling network and make a lasting impact on how communities recycle every day.

As our Territory Manager youll be the driving force behind the performance growth and customer experience of TOMRAs Victorian container return network. Working closely with sales technical and operational teams youll oversee a portfolio of Reverse Vending Machines (RVMs) ensuring they operate safely present well to the public maintain profitability and continue to be accessible to the community.

This is a hands-on role where no two days are the same. Youll connect with and build strong relationships with contractors site hosts landlords and key stakeholders to identify opportunities for growth and improvement by using data and commercial insights to drive results. From improving site performance and increasing container return volumes to driving safety initiatives and managing operational budgets youll play a key role in shaping the success of TOMRAs recycling network across Western Victoria.

If youre a collaborative leader with business experience who thrives on solving problems nurturing partnerships and delivering outstanding customer experiences this is your opportunity to make a visible impact while contributing to a more sustainable future.

Some duties you will perform (Not limited to)

• Drive the performance profitability and growth of TOMRAs container return network across Victoria.
• Coordinate and support contractors technical teams and stakeholders to deliver excellent operational outcomes.
• Monitor and improve site performance uptime of machines and container return volumes across your territory.
• Build strong relationships with contractors site hosts landlords redemption partners and local stakeholders.
• Identify growth opportunities and implement initiatives to enhance customer experience and network performance.
• Manage operational budgets control costs and drive commercial performance in line with business targets.
• Oversee contractor performance conduct site audits and ensure service levels are consistently achieved.
• Champion safety and compliance by promoting best-practice WHS standards across all sites.
• Analyse operational data and develop strategies to improve efficiency uptime and profitability.
• Act as the local go to person for your territory driving continuous improvement and supporting TOMRAs mission to create a more sustainable future.

Qualifications :

Skills & Qualifications

Were looking for a supportive and commercially minded leader who is passionate about bringing people together to achieve great this role youll partner with a diverse range of stakeholders use insights to guide decision-making and drive initiatives that improve customer experiences operational performance and sustainability outcomes. Youll thrive if youre someone who values collaboration communication and making a meaningful impact.

We are also looking for people with the below skills/ experience:

• Passionate about safety and sustainability
• Certificate IV in Frontline Management Leadership & Management or equivalent qualification/ experience.
• Minimum 3 years experience in a supervisory or leadership role.
• Solid operational experience with proven ability to drive performance and prioritise safety.
• Excellent communication and stakeholder engagement skills.
• Financial awareness and experience with managing budgets controlling costs and developing strategic initiatives.
• Ability to build and maintain productive relationships with contractors customers and business partners.
• Proven experience managing contractors service providers or multi-site operations.
• Strong problem-solving and continuous improvement mindset.
• Demonstrated people leadership coaching and conflict resolution skills.
• Previous experience with Salesforce or other relevant systems.
• Ability to remain calm under pressure and effectively manage competing priorities.
• Strong organisation time management and reporting skills.
• Customer-focused approach with a commitment to delivering exceptional service outcomes.
• Commitment to workplace safety and a strong understanding of WHS compliance requirements.

Additional Information :

Whats in it for you

• Be part of a purpose-driven organisation making a real impact on sustainability and local communities across Australia.  
• Be a part of a diverse tight-knit team who support each other.  
• Development opportunities within a company that leads the market in clean loop recycling. 

Does this sound like you! If so we would love to hear from you!

Find out more about TOMRA at: Facebook Instagram X and LinkedIn 

Remote Work :

No

Employment Type :

Full-time