Telechat Volunteer National

Availability: FlexibleTime involved: Minimum 1 hour per weekOngoing long-term position (minimum 12-month commitment)Must be able to commit to making regular scheduled calls to participants generally once per weekFlexible calling schedule based on volunteer and participant availabilityVolunteer from your own homeTypical calls range from 20 minutes to 1 hourStatement of Volunteer Service available after 12 monthsCentrelink confirmation of volunteer hours availableCommitment to participate in mandatory training and ongoing learning requirementsWhy Choose to Volunteer with Red CrossHelp reduce loneliness and social isolation in your communityGain valuable communication and interpersonal skillsReceive comprehensive training and ongoing supportJoin Australias largest humanitarian networkVolunteer flexibly from home with opportunities to participate in office-based activities and events when availableThe ProgramSocial connection is vital for overall wellbeing. Telechat is an Australian Red Cross social support program designed to reduce social isolation through regular telephone are matched with a dedicated volunteer based on shared interests and preferences helping to build trusted relationships through ongoing conversations companionship and meaningful social connection. From the comfort of your own home you can help people stay connected to their community and enjoy a sense of friendship and belonging. The OpportunityWe are seeking friendly compassionate and reliable volunteers to join our Telechat program. Volunteers are matched with a participant and make regular scheduled calls at a mutually agreed time generally once per typically range from 20 minutes to 1 hour and focus on building rapport providing companionship and creating meaningful social connections. Training and ongoing support are provided to help you succeed in the Requirements & Your CommitmentBe willing to join a nationwide team delivering a social inclusion program within Aged and Community friendly and engaging social support calls to a matched rapport and meaningful connections through regular excellent communication and active listening reduce social isolation through companionship and the privacy rights and dignity of participants and maintain a simple call record after each privacy safeguarding and escalation any concerns regarding participant wellbeing to the Telechat email online forms and basic digital systems as clear professional relationships and appropriate in mandatory learning and development to upholding Red Cross policies the Aged Care Code of Conduct and any related cultural sensitivity and provide inclusive support to people from diverse Cross will ensure you have training ongoing support and access to other opportunities within the worlds largest humanitarian ImpactAs a Telechat volunteer youll provide more than conversation. Youll offer companionship connection and a trusted relationship that can help reduce loneliness and support people to remain connected to their call has the potential to create meaningful connection improve wellbeing and bring friendship and belonging into someones return youll gain valuable insights develop your communication skills and experience the reward of making a genuine difference through simple purposeful conversations. Application RequirementsAccess to your own computer laptop or phone and internet volunteers will be required to undertake a National Police Check organised through Red Declaration to be completed if you have been a citizen or permanent resident of a country other than Australia after turning 16 years of to comply with Red Cross and Aged Care Codes of to maintaining professional boundaries and participant InformationTo find out more about this opportunity please contact the Aged and Community Care Volunteer Assistance Team via email you for considering volunteering with Red Cross. We also have great career opportunities. Please visit: conversations. Meaningful connections. Every call every week.