Technical Application Support Specialist

Technical Application Support Specialist

As aTechnical Application Support Specialistreporting to the Senior Manager Project Manager of Nasdaq Trade Surveillance team youll play a critical role in supporting the delivery and reliability of Nasdaqs trade surveillance and market data technology for clients across global markets.

Youll thrive in this position if youre a self-starter who enjoys solving complex technical problems communicating across teams and taking full ownership of issues from diagnosis through to resolution all in a fast-paced high-impact environment.

• Monitor systems for software errors failures and capacity issues; troubleshoot and escalate as needed to ensure continuous operational performance.

• Resolve market data and private data connectivity issues of increasing complexity working closely with clients exchanges and market centers.

• Manage exchange feed integrations and lead projects to implement or upgrade trading systems including handling client change requests.

• Partner with business analysts and internal teams to develop and deliver efficient scalable solutions for reported issues.

• Engage directly with internal stakeholders and external clients on a day-to-day basis ensuring clear timely communication across technical and non-technical audiences.

• At least 4 years of commercial experience in the trading technology industry including 2 years supporting financial trading data (pre-trade post-trade) or trading protocols such as FIX OMnet ITCH or OUCH.

• Functional knowledge of brokerage or securities finance operations.

• Trading application development support experience

• Hands-on experience with Linux including scripting and proficiency with Git for version control.

• Incident management experience including ticket workflows and critical issue processes.

• Excellent communication and stakeholder management skills with the ability to translate technical information for non-technical audiences.

• Background in application component implementation and deployment.

• Experience working within globally distributed multi-functional teams.

• Experience with fixed income or OTC market structures.

This position will be located inSydney Australia and offers the opportunity for a hybrid work environment at least 2 days a week in-office subject to change.

This is apermanent full-timerole so candidates should have full working rights in Australia. To be eligible to apply you must have Australian citizenship or permanent residency status.

We offer a competitive well-rounded rewards package designed to support the financial physical and emotional well-being of our employees and their families (where applicable).

We utilize a structured job architecture and career framework to ensure growth opportunities are clear fair and accessible to all employees.

For more information visitNasdaq Benefits & Rewards Career Page.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives experiences and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.