Team Leader (Transitional Recovery) Gold Coast

Permanent Full-Time

Gold Coast

Some leadership roles are about managing processes. This one is about creating the conditions for people to rebuild their lives. The Transitional Recovery Service (TRS) supports people experiencing mental health challenges who are transitioning from acute mental health services or who may be at risk of hospital admission. Delivered in partnership with Gold Coast Health the service provides residential and community-based psychosocial supports that help people build confidence strengthen wellbeing increase independence and reconnect with their communities.

This is an opportunity to lead a service that sits at a critical point in a persons recovery journey where the right support at the right time can make a lasting difference. Through 24/7 residential supports individual outreach and community-based group programs TRS helps people move beyond crisis and towards a meaningful life of their choosing.

As Team Leader you will provide leadership and operational oversight to a dedicated team of Recovery Support Workers creating an environment where employees feel supported accountable and empowered to deliver their best work. Working closely with Gold Coast Health and other key stakeholders you will help ensure people receive responsive recovery-oriented support that promotes hope resilience connection and lasting positive outcomes.

Participation in an on-call roster forms part of this role.

You are an experienced and values-driven leader who understands that great outcomes begin with great teams. You are passionate about supporting people through recovery fostering positive workplace cultures and creating environments where employees and participants can thrive.

• Relevant tertiary qualifications in Social Work Psychology Human Services Community Services or a related discipline; and/or equivalent experience.
• Demonstrated leadership experience within mental health community services homelessness health or related human service environments.
• A strong understanding of recovery-oriented strengths-based person-centred and trauma-informed practice.
• Experience leading teams managing complexity and supporting quality service delivery.
• Strong communication stakeholder engagement and relationship-building skills.
• The ability to exercise sound judgement foster accountability and lead through change.

We believe every person deserves the opportunity to build a meaningful life experience genuine connection and realise their potential.

For more than 50 years RFQ has worked alongside individuals families and communities experiencing mental health challenges and social disadvantage. Today we continue to grow and evolve delivering services across Queensland that are person-centred recovery-oriented and focused on creating positive lasting outcomes.

Our people are at the heart of everything we do. We are committed to creating a workplace where employees feel supported valued challenged and empowered to make a difference. We invest in leadership encourage innovation and foster a culture built on our values of Respect Bravery Compassion and Striving for Excellence.

• $105000 - $11000 base annual salary (depending on experience) plus superannuation
• Salary packaging benefits through AccessPay including up to$15900 per annum of general living expenses and up to $2650 per annum for eligible meal entertainment expenses helping you maximise your take-home pay.
• Lead a dedicated team delivering meaningful and impactful work.
• Influence the culture quality and future direction of an important community service.
• Access professional development and leadership growth opportunities.
• Be part of a values-led organisation committed to supporting both its employees and the people it serves.

Ready to Lead with Purpose

If youre looking for a leadership opportunity where you can develop people strengthen services and make a genuine difference in the lives of others wed love to hear from you.

Submit your application including your resume by selecting Apply Now!

For a confidential discussion about the role please contact Diana Bennet at

Please note that RFQ is an organisation that embraces diversity.

The position will be subject to a Criminal History Check which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: Experience:

Manager