Team Leader Care Workers (Goulburn)

Team Leader - Care Workers

The opportunity
You willprovide day-to-day leadership supervision and support to CareWorkers delivering home services across Warrigal Home as a key partner to the Operations Manager Home Servicesyou will play a critical role in supporting workforce performancecapability and engagement to ensure services are delivered safelyefficiently and in line with client care plans and organisationalstandards.

This role requires someone who is highly organised proactive andconfident in managing competing priorities within a community-basedservice environment. You will support the coordination andutilisation of the support workforce working closely with CareServices Managers Care Managers and Coordinators to ensureconsistent person-centred service delivery.

You will play a key role in mentoring and coaching Care Workerssupporting performance development and fostering a positive andengaged team culture. Your ability to build strong relationshipsprovide clear guidance and address challenges constructively willbe essential to maintaining high-quality care and workforcestability.

Working closely with internal stakeholders you will contribute toworkforce planning service improvements and operationalinitiatives. Your professionalism sound judgement and commitmentto continuous improvement will support safe work practices servicequality and positive client outcomes.

Whatyoullbring
Essential:

• Certificate IV in Leadership and Management Community Services or equivalent
• Demonstrated mentoring and coaching capability including the ability to motivate develop and support staff to perform effectively
• Experience supervising or leading frontline care or support staff
• Strong interpersonal and communication skills with the ability to coach and support staff performance
• Ability to identify and address workforce performance issues in a constructive and supportive manner
• Demonstrated understanding of person-centred care principles
• Strong organisational skills and ability to manage competing priorities
• Commitment to continuous improvement and high-quality service delivery
• Understanding of Workplace Health and Safety requirements in community-based services
• Understanding of reporting requirements and ability to ensure compliance with organisational and sector standards
• Proficiency in Microsoft Office applications and the ability to learn and adapt to new systems
• Current drivers licence and access to a registered vehicle

Desirable:

• Diploma of Leadership and Management or formal qualifications in health or related discipline
• Experience working in home care community-based service delivery or field workforce environments
• Knowledge of the strengthened Aged Care Quality Standards and Support at Home reforms
• Experience using workforce management or care management systems

What weoffer:

• Full-time Position
• Position is based in Goulburn with travel to Queanbeyan required on a regular basis
• Accrued Days Off (ADOs) to help you achieve a better work-life balance
• Not For Profit salary packaging benefits pay up to $18550 less tax per year meaning more money for you
• Career break schemesadditionalpurchased leave and more
• Commitment to on-going professional and career development
• 24/7 access to mental physicalsocialand financial support via the LifeWorks app

JOIN USAND BE THEDIFFERENCE
We encourage Aboriginaland Torres Strait islander people workers of allabilitiesagesand people from culturally and linguisticallydiverse backgrounds to apply and join our community.

Are you keen Thendontdelay applying. We review applicationsas we get them and will close the vacancy once we find the rightperson.

Got questions You can contact butpleasedontsend applications through email wecantacceptthem.

If successful you may be asked to do a medical NationalCriminal History Check or NDIS Worker Screening Check and providereferences.