Team Lead Global Threat Operations

LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the worlds most analyst-recognized and largest pure-play managed security services provider LevelBlue elevates client outcomes that matter: stronger defense faster response and sustained business continuity. LevelBlue combines AI-powered security operations advanced threat intelligence and elite human expertise to provide the most comprehensive portfolio of strategic advisory managed security offensive security and incident response the Cyber Security Operations Team Lead you will provide leadership and technical expertise to a team of cyber threat analysts and engineers. You will act as a critical point of contact for managing and responding to security events ensuring compliance with service level agreements (SLAs) and continuously improving security processes. Your leadership will be instrumental in achieving customer satisfaction and the overall success of our managed addition to mentoring and leading your team you will play a key role in developing new service offerings and integrating new technologies into our services ResponsibilitiesTeam Leadership: Lead and mentor a team of cyber threat analysts and engineers providing guidance and technical expertise to ensure efficient threat detection and Leadership: Act as both a team and thought leader to junior threat team members within the region and interact with peer leads and management across Event Analysis: Utilize strong operating system TCP/IP networking and application skills to analyze and understand detected Response: Analyze and respond to security events from various sources including firewalls EDR IDS IPS SIEM (Qradar Splunk ArcSight LogRhythm) Web Application Firewall (WAF) and other security data sources within documented Protection: Tune security devices for proactive blocking and detection based on customer business and Management: Configure manage and upgrade protection policies for Intrusion Detection Systems (IDS) Intrusion Protection Systems (IPS) Security Information and Event Monitoring (SIEM) platforms and Endpoint Detection & Response Improvement: Create enhance and document processes for the management and monitoring of security Engagement: Demonstrate leadership in all aspects of customer service responding to customer needs and inquiries in a polite positive and professional : Act as a mentor and escalation point for analysts and engineers within GTO developing training plans to elevate their Leadership: Lead projects to develop new service offerings and integrate new technology into our services : Collaborate with internal engineering teams to facilitate the implementation of new features and Analysis: Collect and report on data trending across multiple products and customers providing input and guidance on new product Awareness: Understand the broader security and threat landscape concerns and Improvement: Collaborate with management on process enhancement documentation and definition for threat analysis and of Growth: Foster a culture of growth and development within the teams actively recognizing and rewarding team members for exceptional Flexibility: Be available to provide oversight or work any shift within your direct reports 24/7/365 operations including nights weekends and it Matters:Joining our team means becoming a vital part of a market-leading force dedicated to safeguarding critical assets solving complex security challenges and delivering innovative services that meet the security needs of our global customer You Will Love It:Exceptional Team: Lead a highly skilled team and collaborate with experienced leaders in cybersecurity who share your passion for delivering market-leading Managed Security Exposure: Gain insight into various aspects of the Managed Security Services business with your leadership and actions directly impacting the security of organizations and Impact: Assume responsibility for defining and executing processes that consistently deliver outstanding & Knowledge Requirements:The ideal candidate should have skills and knowledge in some of the following areas:Project and Queue ManagementSOC Operations/ManagementEndpoint Detection & ResponseSecurity Information and Event Management (SIEM)Unix/Linux and Windows system administrationInformation security best practices and network security architectureSignature-based security productsCurrent exploit and remediation techniquesTCP/IP networkingVulnerability Scanning technologiesLog collection and analysis toolsThreat IntelligenceIncident Response/ForensicsEnglish: Demonstrated FluencyDesired Experience:7 or more years of information security or networking operational experience as an analyst engineer or team customer service analytical thinking and problem-solving oral and written communication -managed and team-oriented with the ability to coach and collaborative and highly and management :Bachelors/Masters Degree in Information Technology or a similar area of least 7 years of experience in Information Security or in a security-related industry vendor or professional certificationEducation:A high school diploma or equivalent is required; a college or university degree is a role is open to candidates legally authorized to work in Australia. At LevelBlue including teams that previously operated as Trustwave we support flexible work and bring people together in person for key moments based on role team and business is committed to a culture of respect inclusion and equal opportunity. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other status protected under applicable all agencies: Please do not contact LevelBlue employees outside of the Talent Acquisition team. LevelBlues policy is to only accept resumes from agencies through its approved agency process and with a valid agreement in place. Any resume submitted outside this process will be considered the property of LevelBlue and no fee will be paid if a candidate is hired from such a submission.#LI-JF1