Support Coordinator

About Ruah

Ruah is a leading values-driven employer in Western Australias community services sector. Our staff go boldly not just supporting people in need but working to end homelessness end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WAs biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion where difference is valued celebrated and embraced.

By choosing to work with us you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

We have an exciting opportunity for a Support Coordinator to join our Family Services Team based at Harmony Place Womens refuge.

The Support Coordinator position is at the forefront of the organisation in providing client facing recovery support interventions.

Supported by the Team Lead the Support Coordinator will work with women and children escaping domestic violence with complex needs assess individual needs and create case management plans advocate for childrens rights and interests collaborate with refuge staff and mothers offer educational resources for both children and their mothers facilitate and support clients to appropriate services and create childrens programs including school holiday programs.

This isa permanent full-time position working 76 hours per fortnight.

* It is a genuine occupational qualification of this position to be female in accordance with Section 27of theEqual Opportunity Act 1984.*

What were looking for

The successful applicants will be required to meet the following criteria:

• Personal goal planning skills that contribute to the achievement of client goals in line with the Model of Care.
• Skills in reflective practice and highly developed report writing using analytical reasoning.
• Ability to support mentor and work alongside supporting staff members.
• Advanced computer skills proficient in Microsoft Office and client reporting system.
• Ability to engage and maintain professional relationships with clients and their wider formal and informal supports with multiple needs and challenges.
• Demonstrated understanding of complex issues facing people who experience chaotic life circumstances such as homelessness AOD use family/domestic violence and mental health issues.
• Willingness and ability to work within and contribute to the vision mission core values and the guiding principles of the organisation

The following criteria are considered desirable:

• Demonstrate knowledge and understanding of diversity and social inclusion- including gender sexuality disability cultural age and linguistic diversity and Aboriginal culture.
• Relevant qualifications in a related discipline at degree diploma or certificate level or a less formal qualification with related work or lived experience.

What do we offer

• A salary aligned with Level 4 of the Ruah Enterprise Agreement (and the SCHADS Award) starting at $88372.
• 5 weeks annual leave 17.5% annual leave loading (for award-based staff)
• 16 weeks paid parental leave with flexibility to take at 32 weeks half-pay (uniquely new staff can access 4 weeks paid parental leave after just 6 months service).
• Free independent and confidential access for you and your family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when youre getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15900 core packaging
• an additional $2650 in meal entertainment packaging
• benefits for salary packaging travel accommodation parking fees education expenses and more!
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups joining us at Pride events being a part of a range of cultural events to promote and support reconciliation and much much more!

Required compliance documents:

• Current drivers license
• National Police Clearance Certificate
• Working with Children Check
• First Aid Certificate

How to apply

Wed love to hear from you!

Please click apply create your LiveHire profile and submit your current CV along with a cover letter of no more than two pages helping us understand your fit for this role.

Closing date for applications: Friday 12 June 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Alison Angeleski Service Lead at.

We are building a workplace where difference is embraced and encouraged - and to do this weneed people on our team who are representative of the clients we work with who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.