Staff Wellbeing & Mental Health Practitioner

About BackTrack

BackTrack supports disadvantaged and at-risk young people inthe Armidale region. Our work spans education programs for young people at riskof disengaging from school a transition program that builds life andwork-ready skills and a social enterprise that offers real work. Our people dodemanding emotionally complex work often alongside young people whoveexperienced significant adversity.

About the role

This is a new first-of-its-kind role at BackTrackdedicated entirely to the wellbeing of our staff (its separate from ourWellbeing Team who focus on the young people in our programs).

It goes well beyond a traditional EAP. Youll be a visiblemobile and approachable presence offering support as part of everydayinteractions in the teams you support not only from a clinical office. A bigpart of the role is helping our people recognise and manage vicarious traumaand building healthy sustainable boundaries with the young people theysupport.

Confidentiality is at the heart of it. Our staff need toknow youre a genuine vault someone who holds whats shared instrict confidence and only steps outside that when theres an unacceptable riskto someones safety.

What youll do

• Provide confidential short-term solution-focused wellbeing support and psychoeducation woven into everyday work not just formal appointments
• Respond to critical incidents and facilitate team and group debriefs after high-intensity shifts
• Design and deliver short practical training that builds staff and manager capability to manage exposure to trauma and bring in subject-matter experts where needed
• Help staff build and maintain healthy professional boundaries with young people
• Coach and support managers (in partnership with HR) to look after their teams
• Champion a positive proactive wellbeing culture and role-model safe and healthy work practices
• Maintain trusted referral pathways to the EAP and external services

What youll bring

• A recognised qualification and current registration/eligibility in an appropriate mental health discipline e.g. AASW-eligible Social Work degree registered Psychologist (AHPRA) Accredited Mental Health Social Worker Mental Health Nurse or accredited Counsellor/Psychotherapist
• A minimum of three years post-qualification experience
• Experience supporting people in trauma-exposed high-stress or emotionally demanding work and a strong understanding of vicarious trauma
• A proven ability to hold strict confidentiality and navigate the tension between confidentiality duty of care and the employers WHS obligations
• Experience designing and delivering short training or capacity-building sessions
• Comfort providing support as part of everyday interactions not only in a clinical office-based setting
• The ability to work independently and exercise sound judgement
• A current (or willingness to obtain) Working with Children Check and National Police Check

Why join us

• Three years of funding certainty growing to full-time in Year 3
• SCHADS Level 5 base plus 12% super and NFP salary packaging to boost your take-home pay
• Local sites and minimal travel
• A competitive package of salary and benefits including additional annual leave and paid leave over the Christmas closedown
• Genuinely meaningful work with a respected organisation shaping a brand-new role from the ground up

How to apply

To apply please submit your resume and a short cover letteraddressing the What youll bring criteria by hitting apply now or send to by 22 July 2026. For a copy of the full position description or a confidential chat about the role contact Toni HR Manager

BackTrack is committed to the safety and wellbeing ofchildren and young people and all appointments are subject to relevantbackground checks. We are an equal-opportunity employer and warmly welcomeapplications from Aboriginal and Torres Strait Islander people people withdisability and people from all backgrounds and communities.