Sr Data Analyst, Japan market

As a Sr. Data Analytics Consultant youll work with some of the largest sites on the web across major industries (retail auto finance travel etc.) and help to answer questions about site performance and user engagement which drives improved customer experience for their customers and improves the clients overall business. This position is based in our Sydney office and will support our Japan business hence fluency in Japanese is required.

Dynatraces tools generate mountains of data a lot of which clientsdontknow how to make use ofthatswhere you come in. You will turn that mountain of data into invaluable insight. As someone who lives and breathes data analysisandproblem solvingyou will help your clients understand the right performance data in the right that data into business altering insight which enables your clientto take the right action to improve overall site performance and user experience that maximizes business outcomes.

You will help clientsseta strategy for how they canoptimizeboth their current performance and build performance into their include:

• Account management for 8 clients includingmanaging the relationshipandcustomer expectations providingvalueand helping to growyouraccounts; running all customer touchpoint meetings

• Working as an extension of your clients team and the Dynatrace product through ad-hoc analysis testing initiatives configuring Dynatrace offerings to get to answers faster and training and enablement

• Creating detailed analysis for your clientsbyfinding answers from the Digital Experience data through reporting dashboarding or technologyexpertise

• Representingyour client within the rest of Dynatrace for Digital Experience Monitoring (DEM) issues

• Additionalresponsibilities include working with our team to improve processidentifytraininggapsand share ideas

MinimumRequirements:

• Bachelors Degree in Marketing Statistics Mathematics Economics or other quantitative disciplines is required
• Ideally 3-5yrs of experience with data analysis including looking at and distilling complex sets of data and presenting findings in an engaging way
• Must be able to communicate effectively in English and Japanese both verbally and in writing

PreferredRequirements:

• Experience in data driven analysis - excellent at working with understanding analyzing data
• Strong understanding of web technologies including HTML JS CSS networking Content Delivery Networks Cloud; basic understanding of Chrome Dev and Webpage test
• Proficient with analysis tools including Google Analytics Adobe Advanced Excel Tableau SPSS R etc.
• Stellar conceptualization and communication ability to bring business and technical people together around clear product concepts and to motivate them to deliver whole working solutions
• Operates with a customer first focus
• Proven ability to work under pressure and to handle multiple conflicting priorities
• Recognizes and understands both personal and team dynamics and relationships is empathetic to stakeholder concerns and effectively influences and persuades
• Thinks proactively and tries to develop solutions rather than wait for an answer
• Has a desire to learn new technology and deliver successful customer and partner outcomes for stakeholders at all levels
• Possesses excellent organizational problem-solving and analytical skills with a keen attention to detail

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers including AWS Microsoft and Google Cloud and other leading partners worldwide to create strategic alliances.
• Youll get to work at the forefront of innovation with Dynatrace Intelligencethe industrys first agentic operations system. Bringing together deterministic and agentic AI it helps teams understand whats happening why it matters and what to do next automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.