Solutions Architect

Join New Era Technology where People First is at the heart of everything we do. With a global team of over 3000 professionals were committed to creating a workplace where everyone feels valued empowered and inspired to grow. Our mission is to securely connect people places and information with end-to-end technology solutions at scale.

At New Era youll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts access continuous training and enjoy competitive benefits. Guided by our core attributes putting people first embracing continuous learning and thriving through collaboration and inclusion we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive growth-oriented environment New Era is the place for you. Apply today and help us shape the future of worktogether

What is the role

Full time role (Mon-Fri) based on our Brisbane office with plenty of WFH flexibility.

The Solutions Architect providespresalessupport and consulting services for the specification and designof tailored solutionsfor New Eras potential new and role works closely with the sales technical and project management teams to provide clear communication onclientrequirements and thetimelydelivery ofclientsolutions.

This role sits within New Eras national pre-sales team providing opportunities to collaborate with peers learn from diverse expertise engage with a broad range of stakeholders and leverage individual strengths across varied solution areas. Duties and responsibilities for the role may include but are not limited to the following:

• Performing detailed requirements capture and analysis activity

• Designing solutions that can be implementedmanagedandmaintainedby New Eras technical team

• Producing architectural designs for solutions

• Documentingclientbusiness requirements and produce proposals and/or tender responses in conjunction with the sales team

• Providing technical content for quotesproposalsand tender responses

• Completing various levels of documentation including scope of workdesignand quoting documentation

• Producing statements of work of external and internal projects

• Assistingthe sales team in winning more business through activelyparticipatingin new and existingclientengagementincluding attendingclientmeetings and presenting capabilities of New Era technical team

• Demonstratingpresentingand effectively articulating solutions toclients

• Providinga high levelof technical analysis and advice

• Working closely withthe sales teamto ensureclientsreceive consistent communication and their requirements are met

• Maintaining a strong working relationship with thesales technical and project team

• Assistwith discovery of any future work requirements/projects

• Continuously improving technical capability through accreditationcertification andmaintainingup-to-date knowledge of trends in software/hardwaredesigninfrastructureand architecture

Who we are looking for

• 5 years of relevant experience in the role
• Proven experience as a Platforms and Cloud Transformation Architect

• Experience designing implementing and troubleshooting modern technology solutions
• Strong architecture and requirements analysis skills
• Broad IT infrastructure knowledge
• Experience in client-facing or consultative roles
• Excellent technical documentation skills
• Experience presenting modern secure and supportable solutions including clear migration approaches for customers
• Strong communication logical analytical problem-solver with strong attention to detail
• Team-oriented works well under pressure
• Good time management and able to meet deadlines
• Able to lead discussions and share knowledge
• Degree in Software Engineering IT Computer Science or equivalent experience
• Relevant certifications (e.g. Microsoft Fortinet Citrix Cisco VMware)

What we offer

• A friendly team environment with a strong technical support network
• Broad range of options for training and developing your IT skills
• Opportunity to work with the IT industrys latest technologies
• Internal career growth for high performers and IT super-stars
• Cost price on products from our suppliers
• Lunches and snacks provided
• Comprehensive Employer Assistance Program

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