Site Reliability Lead Engineer
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Job Summary
Create your best future and join Westpac as a Site Reliability Lead Engineer.
Whats the role
This role sits within the Customer Platform unit which owns a critical enterprise platform delivering customer data capabilities across onboarding servicing and product origination through both staff-facing and digital channels. Ensuring high availability strong performance and resilience at scale is essential to enabling seamless and reliable customer experiences.
This is not a traditional SRE leadership role. It is a hands-on engineering position with a strong focus on AI driven performance testing and intelligent automation at a platform level. The role is centred on building automation first capabilities reducing manual effort and driving predictive reliability through modern tooling and AI adoption.
Your key responsibilities include:
- Design and implement AI-driven performance testing and automation frameworks to validate scalability resilience and system reliability.
- Embed shift-left automation-first testing practices into CI/CD pipelines to enable continuous low-touch validation.
- Use AI and advanced tools to generate test scenarios analyse performance trends and identify bottlenecks early.
- Define monitor and maintain SLIs SLOs and performance baselines to ensure consistent reliability outcomes.
- Establish intelligent observability and AIOps practices including proactive monitoring and self-healing capabilities to improve issue detection and resolution.
What do I need
- Strong experience in performance testing tools (e.g. JMeter Gatling k6 LoadRunner).
- Proven expertise in automation frameworks and scripting (Python Java or similar).
- Hands-on experience with CI/CD DevOps and infrastructure automation.
- Solid understanding of SRE principles including SLIs SLOs and reliability engineering practices.
- Experience with observability and monitoring tools (e.g. Splunk Elastic Observability).
- Exposure to AI-enabled testing AIOps or intelligent automation tools.
- Experience in banking or regulated environments exposure to enterprise platforms (Oracle/Siebel) knowledge of resilience practices and an interest in AI adoption would be considered advantageous.
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find more information and contact details on our FAQs and how to contact us page under the Diversity sustainability and flexibility section.
#LI - Hybrid.
Required Experience:
IC
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
