ServiceNow Senior Engineer

ServiceNow Senior Engineer (Health Manager Level 4)

Modernise digital platforms used across NSW Health plus salary packaging and wellbeing benefits

• Permanent Full Time
• Hybrid working environment with 2 days per week in the office based at Chatswood St Leonards or Charlestown supporting a healthy work-life balance
• Attractive salary from $153559.00 up to $182954.00 12% Super 17.5% annual leave loading

Applications Close: 11:59pm Sunday 9th August 2026


Your work matters at eHealth NSW
As the digital centre of excellence for NSW Health we design and deliver secure scalable technology that supports patient care across the state helping clinicians provide better healthcare now and into the future.

Join eHealth NSW to create real-world impact drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW.


Join the Team
As a Senior Engineer ServiceNow you will play a key role in designing developing and delivering innovative ServiceNow solutions. You will take the lead of technical squads ensure the successful build operation and continual enhancement of products and services while aligning with strategic roadmaps and organisational priorities.

In this role you will:

• Lead the technical delivery of ServiceNow roadmap initiatives balancing business needs technical design and risk management.
• Drive the design development and implementation of scalable ServiceNow solutions and platform enhancements.
• Guide agile delivery teams by refining sizing and delivering user stories through development ceremonies.
• Ensure platform security stability and performance through governance testing standards automation and continuous improvement.
• Champion technical excellence by sharing knowledge mentoring others and promoting emerging technologies and best practices.

View the position description here.


About You
To be successful in this role youll need:

• Extensive experience designing building and supporting ServiceNow solutions within a complex enterprise environment supported by relevant qualifications or equivalent experience.
• Strong knowledge of modern ICT delivery and operational practices including DevOps Agile automation and continuous improvement methodologies.
• Proven experience delivering ServiceNow implementations enhancements and integrations that improve business processes user experience and service outcomes.

Why work at eHealth NSW
At eHealth NSW our benefits are designed to provide you with the flexibility growth and support when you need it. We provide:

• Hybrid and flexible working options to support balance and productivity
• Allocated day off per month in addition to annual leave
• Salary packaging to maximise your take-home pay
• Career development and learning opportunities to help you grow
• Wellbeing initiatives like Fitness Passport to support your physical and mental health

Hear about how our team benefits from working at eHealth.


Learn More About Us

• Find out how we hire at eHealth NSW
• Check out our diversity and inclusion commitment

How to Apply
Submit your cover letter and most up to date resume (up to 5 pages) highlighting your relevant skills and experience. While we accept AI use - we want your application to feel genuine and true to you.

For questions around the role or recruitment process including adjustments please contact our Talent Advisor or Hiring Manager William McPhie and quote REQ681958.


Important information

• This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights (Australian citizen permanent resident New Zealand citizen with a current passport or hold a valid visa with permission to work in Australia).

• If you currently reside outside NSW please indicate in your application whether you are willing to relocate if successful.