Service Team Leader
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Job Summary
About us:
Ecolab Healthcare is a leader in providing medical devices equipment chemistry and service to the medical dental scientific and pharmaceutical industries. We specialise in the supply and support of endoscopy equipment endoscope reprocessors washer-disinfectors steam sterilisers and more in Hospitals Healthcare and Life Science facilities to over 2000 customers throughout Australia and New Zealand.
Every day we help make the world cleaner safer and healthier protecting people and vital resources.
About the role:
This is an exciting opportunity for an experienced hands-on Team Leader to join our Victorian Healthcare team.
Reporting directly to the Victorian Service Manager you will lead a team of field service technicians and be accountable for the timely installation service and maintenance of our critical medical and laboratory equipment to Hospitals Healthcare and Life Science facilities in Victoria.
This role will involve some statewide travel to customer and supplier sites as well as interstate travel for training purposes as required.
Your responsibilities:
Effectively manage a region of our service business in collaboration with (and with support from) the wider service leadership team.
Lead the service team from the front setting a proactive example to ensure service work is completed right the first time and delivered on time.
Be a safety champion; lead safety for your team and the wider organisation.
Provide leadership to our cross-functional technicians by supporting organisational goals and strategies.
Provide direction and technical expertise and support technical training for the team as required.
Coordinate with relevant stakeholders to facilitate small equipment installations and support the Projects team on larger equipment projects.
Help develop service efficiencies and continuously improve processes and procedures.
Support and represent the organisation in customer escalations and at site or manufacturer meetings.
By nature you will ideally possess:
Good technical skills and knowledge preferably gained in a healthcare environment (however practical and suitably skilled technicians from other industries may adapt and develop the necessary skills).
Sound knowledge of and commitment to safe working procedures.
A high level of communication and interpersonal skills to build and maintain professional relationships with internal and external stakeholders.
Well-developed people leadership and strategic leadership skills.
Technically speaking you will preferably have:
Equivalent experience such as knowledge of medical equipment mechanics electronics electrical motors or industrial washers/washing machines.
Experience servicing equipment in a medical setting will be highly regarded.
Hold a valid drivers license.
Possession of (as a minimum) a current Restricted Electrical License is essential.
About ECOLAB:
Ecolab is the global leader in water hygiene and services. Every day we help make the world cleaner safer and healthier protecting people and vital resources. Ecolab is a trusted partner at nearly three million customers in food & beverage manufacturing and processing foodservice hospitality healthcare and industrial markets. Our customers choose Ecolab products and services to keep their environment clean and safe to operate efficiently and to achieve their sustainability goals.
Life at ECOLAB:
Our three behavioural shifts are People First One United ANZ Ecolab Team and Owning the Outcome.
We believe the best teams are diverse and inclusive. There is a world of opportunity within our growing company and delivering results and demonstrating teamwork drives advancement. We are an Equal Opportunity Employer supporting a diverse work environment to drive innovation and growth.
Some of the benefits you could enjoy:
Flexible working arrangements
Health and Well-being Subsidy of $250 per year
Purchased Additional Annual Leave option and MY Days bonus leave program
Rewarding bonus and incentive programs
Attractive staff product discounts
Access to the Ecolab holiday house in Lake Taupo NZ
Employee Stock Purchase Plan
How to apply:
Click APPLY to submit your application.
The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.
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Manager
About Company
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.
