Service Mechanic

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Come and join Otis today and be part of the OTIS Family and Forbes 2025 Worlds Best Employers

About you

We are seekingService Mechanics to bebased inMelbourne Victoria.

In this role you will work closely with other Installers Electricians Adjusters Trade Assistants Field Engineers and Construction Coordinators.

• Permanent roles

• Multiple headcounts

• Melbourne CBD portfolio

• Reports to the Service Manager(s)

Key Responsibilities for You

• Performs Service and Maintenance work in accordance with relevant job procedures technical articles and operations manuals.

• Stand by and provide after-call-back coverage as needed.

• Identify process improvement opportunities and help facilitate continuous improvement to meet customer satisfaction.

• Electrical and Mechanical training to apprentices and subcontractors.

• Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators including Re-roping Hoisting and Rigging.

• Perform Upgrades and Repair work in accordance with all relevant Codes including SAA Lift Code AS1735 and in accordance with the relevant Award and /or Enterprise Bargaining Agreement.

• Liaise with customers and submit leads using Otis-provided applications.

What You Will Need To Be Successful

• Have an Electrical license or a Cert III in Electrotechnology

• Hold a valid drivers license.

• Minimum five (5) years experience within the Lift Industry.

• Extensive Electrical and Mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.

• Has the ability to perform knowledge transfer on information and skills through training and demonstrated fault-finding and problem-solving skills.

• Good English language skills both verbal and written

• Intermediate knowledge and experience using technology including mobile communications applications and other computer-based systems (Word Excel Email Internet).

• A committed professional with safety as priority

• Detailed oriented and is results-driven

• Curious adaptable and able to work well alone or in a team

• Opportunity to work on projects of a wide spectrum.

• Classification and hourly rate per the latest EBA

• Opportunity to work on latest technology with the industry leader with highest safety and quality standards.

Apply today to join us and build whats next!.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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