Service Manager

Job Description:

Lead a High-Performing Team Global Brand Vehicle 13.5% Super
Full-Time Leadership Opportunity

Are you a proven service leader with a strong mechanical background and a passion for developing people

AtTerex Jaques were seeking an experiencedService Managerto lead our aftermarket service operations across Victoria. This is a highly visible leadership role where youll drive customer satisfaction lead a skilled team of technicians oversee workshop manufacturing and field service activities and contribute directly to the ongoing growth of our business.

Terex Jaquesis Australias leading manufacturer and supplier of crushing and screening equipment supporting customers across mining quarrying recycling and construction industries.

Reporting to the Branch Manager youll be responsible for leading and developing a team of Field and Onsite Service Technicians while ensuring customers receive exceptional aftermarket support for our industry-leading crushing screening and mineral processing equipment.

This role combinestechnical leadership customer relationship management operational oversight and commercial accountability making it ideal for someone ready to take ownership of a critical business function.

Lead coach and develop a team of Field and Onsite Service Technicians

Build strong relationships with customers and identify service opportunities

Oversee workshop manufacturing and field service work to ensure quality safety and efficiency

Review condition reports quotations and repair scopes

Manage service job planning labour allocation and job profitability

Ensure accurate invoicing WIP management and job close-out

Contribute to service sales planning budgeting and business growth

Drive continuous improvement and champion a strong safety culture

Mechanical trade qualification or equivalent experience

5 years experience as a Mechanical Fitter or similar

Proven leadership experience within a field service maintenance or workshop environment

Strong customer relationship and communication skills

Organised commercially minded and solutions-focused

Experience in crushing and screening or heavy equipment industries highly regarded

ERP experience advantageous

Willingness to travel as required

Fully maintained company vehicle

13.5% Superannuation

Competitive salary package

Mobile phone laptop PPE and uniforms provided

Employee Assistance Program (EAP)

Career development opportunities within a global organisation

Supportive leadership team and collaborative culture

Long-term job security with a recognised industry leader

Safety-first environment committed to continuous improvement

About Terex

Terex is a global manufacturer supporting industries including quarry mining construction infrastructure recycling minerals processing and environmental services. We are committed to innovation safety and sustainability delivering world-class solutions that help our customers operate more efficiently and responsibly.

At Terex our people are at the centre of everything we do. We invest in our employees through leadership development technical training and career progression opportunities across our global network.

Ready to Lead the Future of Service

If youre an experienced service professional looking for a leadership role where you can influence people operations and customer outcomes wed love to hear from you.

Click Apply Now and submit your resume today.

At Terex we value diversity and inclusion and welcome applications from candidates of all backgrounds. Even if you dont meet every listed requirement we encourage you to apply.

If you are interested in an open position but feel you may not meet all the listed qualifications we still encourage you to apply.

Terex Overview:

Terex Corporation is a global leader in specialized equipment solutions serving essential sectors such as emergency services waste and recycling utilities and construction. Our diversified portfolio positions us in resilient high-demand markets with strong long-term growth potential.

We design and manufacture advanced specialty vehiclesincluding fire ambulance and recreational vehiclesalongside waste collection vehicles materials processing machinery mobile elevating work platforms and equipment for the electric utility industry. Through our global dealer parts and service network and true value-creating digital solutions we deliver best-in-class lifecycle support helping customers maximize return on investment.

With a strong manufacturing footprint in the United States and operations across Europe India and Asia Pacific Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations invest in innovation leverage our diversified portfolio and deliver consistent profitable growth for our shareholders.

For more information please visit.

Additional Information:

We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued listened to and appreciated. We are committed to being fair and impartial in our decisions ensuring equity within our workplace. As an Equal Opportunity Employer employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability or other characteristics protected by law.

The Company offers competitive salaries advancement opportunities and a full range of benefits including Westfield health care for you and your dependents contributory pension scheme life assurance cover employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.